1, Report:
#1521233
Posted Date:
Sep 18 2022
Norton Norton by Symantec They are Phishing for PCI (Personal Credit Information) Mountain View California
I bought the Norton 360 Antivirus software from Best Buy and when I went to go activate it Norton requires that I subscribe for an auto-renewal before I can obtain the product I purchased. I do not want this automatic renewal but they do not allow you to opt out of this and the only...
Entity
Categories: Computer Software
2, Report:
#1517932
Posted Date:
Apr 27 2022
Norton Lifelock Refusal to prorate my cancellation of service Tempe AZ
I've been a Lifelock Ultimate Plan subscriber for years. I recently tried to add a new bank account and after repeated attempts following their online instructions, I called their support line. A BIG mistake.
It took 3 minutes to get through their acccount verification process and t...
Entity
Categories: Internet Service Provider
3, Report:
#1485300
Posted Date:
Sep 20 2019
Symantec Corporation Norton 360 LifeLock Multiple unapproved charges against credit card and bank account Mountain View California
My annual Norton 360 with LifeLock subscription was up for renewal. I clicked an email link provided by Symantec Corporation to start the process. I went through renewal, clicked confirm, and an error message popped stating there was a problem. The message contained a number to call...
Entity
Categories: Computer Software, Software, software keys, software services
4, Report:
#1473127
Posted Date:
Feb 09 2019
Symantec (Norton Anti Virus) Symantec, Norton Anti Virus I paid for two virus protections and got nothing or no downloads! all over the world
I was in need of virus protection after being robbed by another virus protection company (free) There have been many changes for Symantec lately and it shows. I bought two versions and got nothing in return! No downloads, Nothing. 50 dollars down the drain!
Entity
Categories: Virus Protection
6, Report:
#1444360
Posted Date:
May 24 2018
norton secuirty symantec norton/symantec is refusing to give me support Internet
i have had nothing but touble getting any type of support and or help from norton when i call or use there online chat support
all i get is scripted non answers
no help
refusal to answer any question
( but oh no dont let you get away not answering them)
and incompetence and arroganc...
Entity
Categories: Computer Software, Computer Tech Support
8, Report:
#1406371
Posted Date:
Oct 15 2017
NORTON SYMANTEC UNAJUTHORISED CREDIT CARD CHARGE Internet
Norton Symantec took money frommy credit card twice, in 2016 and 2017, which were unauthorised. It took me a very long time to communicated with someone, and it was onlyy through chat. Norton automatically renewed my subscription without my consent and claimed that i hav...
Entity
Categories: Internet Fraud
9, Report:
#1373647
Posted Date:
May 17 2017
Norton - Symantec Unauthorized Renewal Billing Internet
My PayPal account was billed for an unauthorized virus software renewal. Norton didn't provide any notice of their intent to do so. Fortunately PayPal sent me a notice.
This practice is a crimminal scam and should be ended. Norton also intentially makes it very difficult to contac...
Entity
Categories: Computer Software
10, Report:
#1350540
Posted Date:
Jan 18 2017
Symantec Norton Anti Virus unauthorized charges in my credit card of $94.93. Nationwide
My wife detected a credit card charge on a card we had already stopped using. We found out the charge was from Symantec Norton Anti virus for $94.23 for a Renewal subscription. When I called Symantec later they tried to get me to apply it to any devices I might have, but I told ...
Entity
Categories: Credit Card Processing Companies
11, Report:
#748786
Posted Date:
Nov 10 2016
World Acceptance Group - Secure Data Recovery Services TRUSTED Business Review: Secure Data Recovery Services Commitment to customer satisfaction, Accredited by all major hard drive manufacturers. No data, no recovery charges guarantee. Secure Data Recovery Services has been operating in the data recovery and data retrieval industry since 1997, offers world-class data recovery and repair services and support. In their long history in the data recovery industry, they have had the privilege and the honor of working with some of the most well-recognized names in the world. Secure Data Recovery customers can be found on the Fortune 500 list, in today's news and local neighborhoods. Secure Data Recovery Services receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. Nationwide, Internet
SPECIAL UPDATE: November 9 2016: Secure Data Recovery remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Secure Data Recovery is truly dedicated to making sure their customers are satisfied a...
Entity
Categories: Computer Service & Repair
12, Report:
#1332770
Posted Date:
Oct 12 2016
Norton Symantec, Norton Security, Norton Symantec billed my credit card to renew my Norton 360 software without my approval. I attempted to contact the company to have them cancel the charge. The representative would not reverse the charge and instead tried to scare me that I would be left unprotected. When I demanded to speak to a manager, I was put on hold and after a wait, the same rep came back and offered a discount. It is impossible to get the charges reversed so I am contacting my credit card company to place a stop order on the payment. This is a scam and I will be switching to a new security software company immediately. DO NOT GET INVOLVED WITH THIS COMPANY! Internet
This company billed my credit card to renew my subscirption without my permission. After contacting them to request a reversal of the charges, I was given a professionally devised run-around and could not get the charges reversed How ironic that an Internet security company w...
Entity
Categories: Computer Software
13, Report:
#1328776
Posted Date:
Sep 18 2016
Paypal, Symantec I canceled the auto renewal of this within paypal within the last year yet you still charged me for this. You represent total heartless greed against the consumer. You do not have permission to take this money. I EMAILED Symantec THREE TIMES NOT TO RENEW last week. Still the deduction of $79.99 was made from my account. I am a disabled low income senior. It is paypals policy to take up to ten days to refund this money which is a cause of great hardship. San Jose Internet, California
I canceled the auto renewal of this within paypal within the last year yet you still charged me for this. You represent total heartless greed against the consumer. You do not have permission to take this money.
I emailed Symantec three times last week not to renew and was ignored.
P...
Entity
Categories: Computer Software
14, Report:
#1327214
Posted Date:
Sep 09 2016
Norton Antivirus Symantec Automatic renewal for licenses not in use. Internet
I recently noticed during tax preparation that there were an unusual number of automatic renewal charges on my Ameican Express business account from Norton. Upon further research I learned that a firm with 15 computers is paying for a total of 22 Norton Anti Virus licenses using ...
Entity
Categories: Computer Software
15, Report:
#1306509
Posted Date:
May 19 2016
Norton Symantec Norton Symantec Repeatedly Charges for Subscription that was Canceled Internet
When I decided to change my anti virus software from Norton Symantec to another company, I called Norton to stop the automatic renewal of subscription. I was assured that my subscription was canceled. Since then Norton has attempted to charge my credit card three separate times for ...
Entity
Categories: Computer Software
16, Report:
#1271465
Posted Date:
Dec 02 2015
MS Service Group MS Service Group Rip-off Antelope California
I had a virus on my computer and called MS Service Group for advice. They told me that all the computers in my house had been infected through my internet connection. I paid them over $500.00 for service. They added Symantec to two computers and Malwarebytes to two...
Entity
Categories: Miscellaneous Electronics
17, Report:
#1247647
Posted Date:
Aug 11 2015
ms service group true tech wizard i called firefox about an issue im having with their website-- someone answered the phone and told me let me take over your computer and i can fix it for you antelope California
i called firefox about an issue im having with their website-- someone answered the phone and told me let me take over your computer and i can fix it for you -- i did not suspect antyhing at first thinking that i called firefox the official website -- this person remotely took over ...
Entity
Categories: Computer Service & Repair
18, Report:
#1213288
Posted Date:
Mar 04 2015
supportman.com Froze search engine and computer to extort money to repair computer Montreal Quebec Canada Internet
While on Facebook, I clicked on a link and when I did I got this big red screen with a horn blowing that I could not exit out of. I couldn't close the tab, click another tab...nothing! All the while this stupid horn was blowing. The screen said it was Norton Symantec and had a numbe...
Entity
Categories: Computer Fraud
19, Report:
#1200879
Posted Date:
Jan 11 2015
Tech Escalations This company misrepresented themselves to be Norton Symantec and charged me $300. They don't tell you on their website Internet
This is a company that goes by the name of Tech Escalations. You will find them on the internet at TechEscalations.com. The phone number on the site changes all the time but when you call it after you realize you've been ripped off, it won't work. You will dial the number only to he...
Entity
Categories: Computer Fraud
20, Report:
#1195472
Posted Date:
Dec 15 2014
AVG 2014 PC Crashes your system Internet
Used to have Symantec's Norton 360, which I thought was getting a bit pricey. Looked around for alternative & computer guru friend recommended AVG. I used their month-long free trial -not bad. Was unaware that price difference between Norton & AVG is due to AVG not advertising th...
Entity
Categories: Computer Software
21, Report:
#1187058
Posted Date:
Nov 05 2014
Norton Symantec I renewed my subscription for one year and did not receive anything except the fact that it had expired, I was told that I had no protection Internet
I am requesting a refund from Norton Symantec. They charged me for a service I never received. It is very difficult to speak to anyone from this company.
Entity
Categories: Internet Services
22, Report:
#1156333
Posted Date:
Jun 20 2014
Norton by Symantec Idiots Idiots Idiots Internet
I am in the process of reloading all my software on my PC after the old hard drive failed. I have had a subscription with Norton for years, so I tried to log into my account to download my virus protection.
In addition to my email address and password, they now want me to provi...
Entity
Categories: Computer Software
23, Report:
#1137873
Posted Date:
Jun 05 2014
AVANGATE*DIGITALECOTECHNI Avangate This company works a scam! India Internet
My computer needed support, and I hit my Norton Symantec icon. A response popped up and asked to call me. I gave my tx and got a call within a minute thinking it was Norton. Clearly this was outsourced to India, but that is not unusual. I let them logmein to my computer, and...
Entity
Categories: Consumer Services
24, Report:
#1146014
Posted Date:
May 24 2014
Spamhaus.org Steve linford Rob schultz Thomas Morrison Spamhaus.org hacking ip space owner and competitor France
I am X-Spamhaus member who was responsible to create networks database of the service providers and LIRs. Rob Schultz, Thomas Morrison and Steve Linford have hacked almost every LIR emails and their web based billing system. Steve Linford analyse the hacked data an...
Entity
Categories: Internet Fraud
25, Report:
#1144303
Posted Date:
May 06 2014
NortonLive symantec Charged credit card without permission Nationwide
I noticed a charge to my bank account for 19.99. I have not had norton on any device for over two years. After farther investigation I found they had taken it every month for the last 8 months. When I called them to ask to be removed from there list I was on hold for an hour, transf...
Entity
Categories: Software