- Report: #797081
Complaint Review: Synapse Group Inc. - Stamford Connecticut
Reported By:
BLK -
Richmond, Virginia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Synapse Group Inc.
225 High Ridge Road, East Building Stamford, 06905 Connecticut, United States of America
Phone:
2033910710
Web:
www.synapsegroupinc.com
Categories:
Business Rating:
(0)
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Synapse Group, Inc. David Lynch, Antonio Romano Company is actively forwarding complaints from customers to my personal toll-free number. Stamford, Connecticut
Since about November 2010, I have been receiving calls from people wanting to cancel a magazine subscription they never ordered. The first few times you wonder. But the calls continue even now.
I have contacted BBB who has hundreds of complaints but somehow manages to give this company an A rating. I asked - they couldn't explain it, but you and I can bot suspect it relates to BBB being paid.
I contacted the New Jersey Attorney General's Office. They were quite familiar with Synapse Group and had field a number of complaints. But they can't seem capable of actually investigating or taking action.
I contacted my phone company, the FCC, FTC, American Express (whose card customers are being scammed) and until seeing the larger report here, it made no sense that this operation could continue unfettered. Well now I see - it's Time-Life.
Every call, without exception, is to cancel a subscription never ordered and they are calling me, at my expense. The company offered no compensation whatsoever. Lynch says they looked at their call routing system and find no way calls could be coming to me, but they are and you can be sure its intentional because repeated complaints do nothing. This is clearly what they want to be happening so customers are delayed or diverted from having false billing removed from their American Express bills.
I contacted the New Jersey Attorney General's Office. They were quite familiar with Synapse Group and had field a number of complaints. But they can't seem capable of actually investigating or taking action.
I contacted my phone company, the FCC, FTC, American Express (whose card customers are being scammed) and until seeing the larger report here, it made no sense that this operation could continue unfettered. Well now I see - it's Time-Life.
Every call, without exception, is to cancel a subscription never ordered and they are calling me, at my expense. The company offered no compensation whatsoever. Lynch says they looked at their call routing system and find no way calls could be coming to me, but they are and you can be sure its intentional because repeated complaints do nothing. This is clearly what they want to be happening so customers are delayed or diverted from having false billing removed from their American Express bills.
