- Report: #768225
Complaint Review: Synergy Pro Consulting - Internet
Reported By:
Dennis -
Nisswa, Minnesota, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Synergy Pro Consulting
P.O. Box 911660 St. George, Utah 84791 Internet, United States of America
Phone:
888-927-5757
Web:
Synergy Pro Consulting.com
Categories:
Business Rating:
(0)
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Synergy Pro Consulting Mel Feller Professional ripoff Internet
I contracted Synergy Pro Consulting in the hopes of getting a grant. There were a number of red flags along the way that should have warned me of impending disaster. The first one was, that upon receiving my information package, I had only 3 days to cancel to get a full refund ( had to give them $1000 down just to get started). I received my information package 4 days after the date that was shown on the contract page that was included in the info pack.
I was assigned a 'coach', and was supposed to get seven 1/2-hr coaching sessions, but was lucky to get 20 to 25 minutes.
There were 3 different occasions when I had e-mailed questions or concerns for my coach, but NEVER received a reply.
To top it all off, for a fee of $5350, I had to do ALL of the legwork. They would NOT research and/or find the grant foundations through which these grant funds would come.
Finally, after almost 2 years, and HUNDREDS of hours searching, I found absolutely NOTHING. I had essentially given up. I finally called their office to cancel, and the woman I talked to was MORE than willing to take the $2196 I had already paid them, and I was told that I could NOT get a refund of any kind because they had not written any grant proposals. WHAT???!!! My contract stated that I could receive a partial refund--the amount I had already paid them, minus the coaching sessions + 15%. Seems to me I should have gotten something back.
Then finally, on August 22nd, I went to my bank to sign papers for a small note for a mere $275, that I could NOT receive that small amount of cash because there was a blemish on my credit report because there was a collection notice from Synergy for the remaining $3154 PLUS an additional collection fee of about $300!!! They want ALL their money for doing absolutely nothing except for approximately two hours and 15 minutes of 'coaching'??!!
I checked them out on the Better Business Bureau site about a year ago, and found that they had 50 (that's right--FIFTY) complaints against them. I could see 2 or 3, but 50???!!! This outfit is the consummate ripoff. Not only am I out almost $2200, but NOW I have to fight them to retract this collection, and restore my credit rating!!!!!!!!! My advice is to STAY AWAY-- FAR away...
I was assigned a 'coach', and was supposed to get seven 1/2-hr coaching sessions, but was lucky to get 20 to 25 minutes.
There were 3 different occasions when I had e-mailed questions or concerns for my coach, but NEVER received a reply.
To top it all off, for a fee of $5350, I had to do ALL of the legwork. They would NOT research and/or find the grant foundations through which these grant funds would come.
Finally, after almost 2 years, and HUNDREDS of hours searching, I found absolutely NOTHING. I had essentially given up. I finally called their office to cancel, and the woman I talked to was MORE than willing to take the $2196 I had already paid them, and I was told that I could NOT get a refund of any kind because they had not written any grant proposals. WHAT???!!! My contract stated that I could receive a partial refund--the amount I had already paid them, minus the coaching sessions + 15%. Seems to me I should have gotten something back.
Then finally, on August 22nd, I went to my bank to sign papers for a small note for a mere $275, that I could NOT receive that small amount of cash because there was a blemish on my credit report because there was a collection notice from Synergy for the remaining $3154 PLUS an additional collection fee of about $300!!! They want ALL their money for doing absolutely nothing except for approximately two hours and 15 minutes of 'coaching'??!!
I checked them out on the Better Business Bureau site about a year ago, and found that they had 50 (that's right--FIFTY) complaints against them. I could see 2 or 3, but 50???!!! This outfit is the consummate ripoff. Not only am I out almost $2200, but NOW I have to fight them to retract this collection, and restore my credit rating!!!!!!!!! My advice is to STAY AWAY-- FAR away...
1 Updates & Rebuttals
Racheal
St George,Utah,
USA
Unknown Client
#2UPDATE Employee
Wed, August 31, 2011
We would like to resolve but are unable to identify the client with information provided. Please contact us for further resolution.
Thank you,
Racheal M.
Customer Service Manager
Synergy Pro Consulting
888-927-5757 ext 102
[email protected]
