I have been paying $32.00 a month for the last 10 years, and in November I made my first claim, my swamp cooler had rusted and fell apart. I called the service company, payed them the $100.00 deductable like i was told to do on 11/16/18 to gray heating and air conditioning and they filed their report. so I waited and waited, put my claim number to check the status and was always pending.
So then started calling and always the same answer, it is still under review. I called 12/5/18, 3/7/19, 3/18/19, 3/25/19, 4/4/19, 4/11/19 and still the same BS under review..