- Report: #1024997
Complaint Review: T-Mobile - Abilene Texas
Reported By:
Kurtulus -
Long Beach, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
T-Mobile
Abilene, Texas, United States of America
Phone:
Web:
www.tmobile.com
Categories:
Business Rating:
(0)
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T-Mobile Ridiculous bills from T-Mobile Abilene, Texas
To whom it may concern,
I have been a loyal costumer of T-Mobile for almost 4 years. If I make a simple math calculation, I have paid almost 50 times phone bills to the T-Mobile which have been always more that what my bill says. I decided to file this report because of my ridiculous bills. In about 6-8 months ago I changed my plan and get cheaper service which was $50 deal with 1000 minutes+unlimited text and data which again I have never paid that much so far. I have a 2 line in my account and I suppose to pay $100+TAX. However as I told before, I always paid more and more because of over talking and etc. My last bill just came out and it is almost $400 and I just paid $200 bills last month. They asked me to paid it because I have used my all minutes and I talked more that my plan require. But I did not ask T-Mobile to allow me to talk more than my minutes and also I did not get any warning about that. There is a many different operates around and they have a $50 deals with unlimited talking and text and data. This is ridiculous and I am not going to pay that much bills to T-Mobile anymore. I will go and change my phone service first and then I will find a lawyer to ask my rights.
I have been a loyal costumer of T-Mobile for almost 4 years. If I make a simple math calculation, I have paid almost 50 times phone bills to the T-Mobile which have been always more that what my bill says. I decided to file this report because of my ridiculous bills. In about 6-8 months ago I changed my plan and get cheaper service which was $50 deal with 1000 minutes+unlimited text and data which again I have never paid that much so far. I have a 2 line in my account and I suppose to pay $100+TAX. However as I told before, I always paid more and more because of over talking and etc. My last bill just came out and it is almost $400 and I just paid $200 bills last month. They asked me to paid it because I have used my all minutes and I talked more that my plan require. But I did not ask T-Mobile to allow me to talk more than my minutes and also I did not get any warning about that. There is a many different operates around and they have a $50 deals with unlimited talking and text and data. This is ridiculous and I am not going to pay that much bills to T-Mobile anymore. I will go and change my phone service first and then I will find a lawyer to ask my rights.
1 Updates & Rebuttals
3709 Westchester dr
79606,Texas,
USA
I can sympathise with you! THEY ARE HORRIBLE
#2Consumer Comment
Wed, June 10, 2015
AVOID! Went to a kiosk in the mall to see about trading in our ATT phones for T-mobile. They assured me they would pay the termination fee to ATT and my bill would only be around $260.00. They said the coverage was good except for a small town close to us. So we switched. EVERYTHING THEY SAID WAS A LIE. First they say well you pay all your ATT fees and we will reimburse you. That was not what was promised to us. So I faxed them all my last bill with ATT and paid the $1400.00. Today I checked the status and it was denied. I called to ask why, they told be because I have to circle where it says the amount per line. REALLY you can't hire people smart enough to read a bill? So customer services says i need to re email everything. I asked how long until you reimburse if I resend tomorrow. They say well you will have to wait another 8 weeks.....GRRRRRR! The services is so bad. I do not get service in either of my local hospitals nor my doctor's office. I barely get service around town. My first bill was $350.00, which was not what the salesperson at the kiosk said. THIS COMPANY IS HORRIBLE!
