- Report: #1498447
Complaint Review: T-MOBILE - Bellevue WA
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Author Not Confirmed
Why?
T-MOBILE
PO Box 53410 Bellevue, 98015-3410 WA, United States
Phone:
1-800-937-8997
Web:
https://www.t-mobile.com/contact-us
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Business Rating:
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T-MOBILE T-MOBILE, BENJAMIN RODRIGUREZ (SALES PERSON) SCAM, FALSE PUBLICITY AND OVERCHARGE BILL Bellevue WA
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To whom it may concern:
I started a family plan with T-Mobile on around November 2019. Therefore, since I started a new business and by recommendation of a T-Mobile salesperson named Benjamin Rodriguez, I decided to change to a business account on June 2020 because it supposed to help saving some money. They offered a monthly charge for half I was paying for my family plan even after adding 2 more lines; they also offered 3 free Samsung tablets, and $500 off for each new Samsung Galaxy S20 Galaxy 20s+.
Then, I bought two Samsung phones, which supposed to cost $999 full price, and I would get it for half of that price. Neither of those things happened, T-Mobile and its salesperson lied and thieved me. They overcharged me for those useless tablets for which they add me a monthly payments; they never gave me the discount they promised and I have on emails as proof; they never accepted the tablets back, even after I told them they are defected, and more over send me a totally unfair bill for more than $2000.00 which didn’t even cover the cost of the phones. I mad and felt stole by T-Mobile, and in order to resolved this matter I need T-Mobile to fulfill everything they offered me, otherwise I need to cancel my account with them and return all these overcharged devices as soon as possible.
I already contacted T-Mobile customer service on July , but they didn’t solved my issue.
Please help me with this matter. If you have further questions do not hesitate to contact me at 571-524-2920 or 703-200-7024
