- Report: #69632
Complaint Review: T-MOBILE - Cincinnati Ohio
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Author Not Confirmed
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T-MOBILE
Po Box 742596 Cincinnati, 45274 Ohio, U.S.A.
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T-MOBILE ripoff Sent Collection Agency After Me Cincinnati Ohio
I have a one year contract with T-mobile. I called them and asked if I could have my account suspended for four month because I was going to Paris for the summer, and I didn't want any bills while I was gone. They said ok they would suspend my account, but they would have to charge me $10.00 a month. I told them I didn't want to pay $10.00 a month. And that I wanted to cancel my contract, and I would pay the cancellation fee.
The guy told me not to cancel my contract he said he would suspend my service and I would not have to pay 10.00 a month. He said when I return from Paris just call t-mobile to resume my contract.
But when I did returned from Paris I had two notices from the Bay Area Credit Service saying that my account has been Assigned to a collection agency. The last notice said I had 30 day to contact Them. the letter was dated September 30, 2003 and I called them on October 20,2003. The agency said that my account is no longer with there agency that it had been sent to another agency and that I should call back tomorrow to get the new agency phone number. I really do not know what to do next. I don't want this to mess up my good credit. Can somebody please help me.
Judit
NORTH LAUDERDALE, Florida
U.S.A.
The guy told me not to cancel my contract he said he would suspend my service and I would not have to pay 10.00 a month. He said when I return from Paris just call t-mobile to resume my contract.
But when I did returned from Paris I had two notices from the Bay Area Credit Service saying that my account has been Assigned to a collection agency. The last notice said I had 30 day to contact Them. the letter was dated September 30, 2003 and I called them on October 20,2003. The agency said that my account is no longer with there agency that it had been sent to another agency and that I should call back tomorrow to get the new agency phone number. I really do not know what to do next. I don't want this to mess up my good credit. Can somebody please help me.
Judit
NORTH LAUDERDALE, Florida
U.S.A.
