- Report: #1043837
Complaint Review: T-Mobile - Internet
-
Author Not Confirmed
Why?
T-Mobile
Internet, United States of America
Phone:
1-800-866-2453
Web:
http://support.t-mobile.com/message/110702#110702
Categories:
Business Rating:
(0)
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T-Mobile 9.99 Misterious Charge Internet
Hi,
I has a scary experience happened me tonight after speaking to a T-Mobile rep. i found the charge on my phone and was told that a third party send me a message to download a music. Here is the thing, my phone does now have that capability (well i have a dumb smart phone), and then she said that it was possible thru Facebook on my phone (my phone does not have access to Facebook; it's a dumb smart phone).
I asked her to give me proof of when, it happen. She told me that only the third party could give me such proof. I ask for the third parties information (she gave me this number 800-235-7105), i told here that i was going to give them a call tomorrow, and bid her goodnight. Before i was done saying good, she retract and told me not to call and that she could call for me and make sure that i got a full refund on my next billing cycle.
Am i the only person scared by this, a big company cannot still millions they will get caught. but if they can skim every single person 10$/month/millions of customers (many of which will not check their bill thoroughly. they can make a hell of a lot of money. Two months ago my sisters told me about this. Of course i did not believe them, they are not responsible with their money. I lived it today and it scares me. So if it is not T-Mobile, i dont' know who accepted that fake charge by T-Mobile for me.
I has a scary experience happened me tonight after speaking to a T-Mobile rep. i found the charge on my phone and was told that a third party send me a message to download a music. Here is the thing, my phone does now have that capability (well i have a dumb smart phone), and then she said that it was possible thru Facebook on my phone (my phone does not have access to Facebook; it's a dumb smart phone).
I asked her to give me proof of when, it happen. She told me that only the third party could give me such proof. I ask for the third parties information (she gave me this number 800-235-7105), i told here that i was going to give them a call tomorrow, and bid her goodnight. Before i was done saying good, she retract and told me not to call and that she could call for me and make sure that i got a full refund on my next billing cycle.
Am i the only person scared by this, a big company cannot still millions they will get caught. but if they can skim every single person 10$/month/millions of customers (many of which will not check their bill thoroughly. they can make a hell of a lot of money. Two months ago my sisters told me about this. Of course i did not believe them, they are not responsible with their money. I lived it today and it scares me. So if it is not T-Mobile, i dont' know who accepted that fake charge by T-Mobile for me.
