- Report: #982647
Complaint Review: T-Mobile - Internet Internet
Reported By:
Sandeep Puri -
San Jose, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
T-Mobile
Internet, Internet, United States of America
Phone:
Web:
www.t-mobile.com
Categories:
Business Rating:
(0)
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T-Mobile T-mobile extended contract on two existing month to month phone lines against verbal agreement , Internet
I had two phone lines with t-mobile wireless on month to month contracts. In the course of adding a third line under contract, I had explictly asked the salesman to make sure that the third line would not change the contracts for the existing phones.
a year and half of service later, I decided to terminate the two monthly contracts and move to another company. T-mobile is now charging me 200 + 200 early termination fees stating breach of contract.
When I called, I was told, as part of the addition of the third line, the plan was changed which included a contract. I mentioned my interaction with the store based employee who had explictly told me there would be no changes to the previous phones in the account. They said, you signed a contrct and should have read the fine print. Does a verbal contract not hold any promise anymore?
what should I do.
a year and half of service later, I decided to terminate the two monthly contracts and move to another company. T-mobile is now charging me 200 + 200 early termination fees stating breach of contract.
When I called, I was told, as part of the addition of the third line, the plan was changed which included a contract. I mentioned my interaction with the store based employee who had explictly told me there would be no changes to the previous phones in the account. They said, you signed a contrct and should have read the fine print. Does a verbal contract not hold any promise anymore?
what should I do.
1 Updates & Rebuttals
Ken
Colorado,USA
Verbal contracts almost NEVER...
#2Consumer Comment
Sun, December 16, 2012
"They said, you signed a contrct and should have read the fine print. Does a verbal contract not hold any promise anymore? what should I do."
...alter the terms of a WRITTEN contract, expressly to avoid situations like yours.
Verbal contracts are said to be worth the paper they're written on.
Use caution in the future and read the contract before signing.
