I purchase two Galaxy Samsung S2. Tmobile store rep stated they will send a $100.00 rebate for each phone on a visa/master gift card. I receive a letter from T-Mobile stated I did not qualify for the rebate and they will issue me a credit over the 12 months on my bill. I have been speaking with Renetta Clay Executive Customer Relations Office of the President T-Mobile USA, Inc. at (877) 290-6323 ext. 341-8023. Renetta stated in several emails that she will credit my account. I have tired to contact her via phone and don't get a answer. I have emailed her and Renetta reply back a day or two later.