- Report: #1408639
Complaint Review: TAFS factoring company - Olathe Kansas
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TAFS factoring company
15910 S. Highway 169 Olathe, 66062 Kansas, USA
Phone:
9133936110
Web:
https://www.tafs.com
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TAFS factoring company Poor service/won't honor contract Olathe Kansas
PLEASE STAY AWAY!!! RUNNNNNNN!!!! I am a new business owner that made the poor decision to factor with TAFS. This has been a huge mistake! I was told everything I wanted to hear and none of it came to fruition. My entire dealings with them has been a nightmare!!
Once I signed with them I began having issues and have yet to speak with the rep. who courted me into signing with them. It is always some excuse and reason as to why I can not and have not spoken with him. I am told someone will get back with me and no one ever does.
I send in the proper documentation to get invoices factored yet they claim to never receive them or find some minor fault on my behalf, thus prolonging them paying me. Everytime something is factored it has to be sent multiple times. They promise an overnight return if dosumentation is sent in by a certain time but they always find fault which prolongs them paying me. I have deducted that they essentially give me my money when they physically get it in hand, not advance me and they wait for it as I was told. The way they are handling things I don't even need them. I can wait extended periods to get paid without them.
I call to complain and I am falsely reassured by receptionists that that things will improve and be made right with no avail. They have the absolute worst customer service I have ever encountered. Then to add insult to injury, they will not honor my contract and let me terminate my service with them. My contract says I can pay $2500.00 for early termination, yet I am told nonchalantly that they will not let me out of my contract by any means.
They say I have to stay with them..end of story..period. I am in disbelief and disheartened by their tactics and lack of ethics. So not only am I stuck with them, I can not factor with any other company because they have a hold on my company! Yes they have it where no other company can help me factor.
All I want is out of my contract. I am willing to pay the fee. I have spoken with other individuals who were let out of there contract for only $1000.00. Every other factoring company I talk to tells me how they have heard nothing but bad things about htem and how they are the worst when it comes to factoring.
