- Report: #275464
Complaint Review: Tampa Bay Auto Exchange - Clearwater Florida
-
Author Confirmed
Why?
Tampa Bay Auto Exchange
18400 Us Highway 19 N Clearwater, 33764-2758 Florida, U.S.A.
Phone:
727-5356700
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Tampa Bay Auto Exchange Misrepresented a vehicle sold to me on the internet Clearwater Florida
I bid and won a vehicle auctioned by Tampa Bay Auto Exchange in April of this year. The vehicle was described as "...beautiful 911 Coupe with aero kit side rails. tires are knee deep in rubber. a one owner car." The car came with a Carfax report. The photos showed no sign of damage and the car looked immaculate.
I paid by wire transfer and the car arrived in May.
Upon examination the car had the following faults:-
1) front headlamp unuseable
2) one of the tires was illegal and had no tread. The remaining tires were cracked and barely legal
3) the car was ex lease so was technically not one owner
4) removal of the carpets inside the hood revealed severe damage to the front passenger fender
5) various knicks and scrapes on the bodywork and a broken 3rd light that was not mentioned in the auction.
I contacted Tampa Bay Auto and they denied being aware of the damage but eventually said they would offer a contribution of $750 towards repairs of $1500. I had no choice but to accept as they said they would withdraw this offer if I asked for more.
I contacted Carfax and asked why the report did not identify the damage. They failed to give a satisfactory answer and denied any responsibility although their guarantee states they will reimburse a buyer if damage comes to light. They will not concede or correspond with me.
I am very annoyed about the whole episode and it has left me out of pocket.
I am annoyed at the dishonesty of Tampa Bay Auto Exchange.
Zipperkarting
79450 fenery, deux-sevres
France
I paid by wire transfer and the car arrived in May.
Upon examination the car had the following faults:-
1) front headlamp unuseable
2) one of the tires was illegal and had no tread. The remaining tires were cracked and barely legal
3) the car was ex lease so was technically not one owner
4) removal of the carpets inside the hood revealed severe damage to the front passenger fender
5) various knicks and scrapes on the bodywork and a broken 3rd light that was not mentioned in the auction.
I contacted Tampa Bay Auto and they denied being aware of the damage but eventually said they would offer a contribution of $750 towards repairs of $1500. I had no choice but to accept as they said they would withdraw this offer if I asked for more.
I contacted Carfax and asked why the report did not identify the damage. They failed to give a satisfactory answer and denied any responsibility although their guarantee states they will reimburse a buyer if damage comes to light. They will not concede or correspond with me.
I am very annoyed about the whole episode and it has left me out of pocket.
I am annoyed at the dishonesty of Tampa Bay Auto Exchange.
Zipperkarting
79450 fenery, deux-sevres
France
5 Updates & Rebuttals
Rune
Hokksund,Europe,
Norway
Tampa Bay Auto Exchange
#2REBUTTAL Individual responds
Wed, January 21, 2009
this is a warning of this company , they say they have a lot of years in the car buisness but dont bay beafore you see the car bay you,r self. I whas asking for a ebay item MB SL 450 , the milage are fake , they tell it whas orginal colour , thats realy fake . i got the code after some mails and it whas orginal green not black as they garantee . get away from bay from them , ebay item no 180321645269
Zipperkarting
79450 fenery, deux-sevres,Other,
France
Update on cost of damage.
#3Author of original report
Sun, September 23, 2007
Cost of damage incorrectly stated in British pounds instead of US dollars. The cost of rectifying the damage to the fender is $3000. Sorry if I caused any problem with this.
Zipperkarting
79450 fenery, deux-sevres,Other,
France
Update on cost of damage
#4Author of original report
Sun, September 23, 2007
Cost of damage incorrectly stated in British pounds instead of US dollars. The cost of rectifying the damage to the fender is $3000. Sorry if I caused any problem with this.
Zipperkarting
79450 Fenery, Deux-sevres,Other,
France
You've missed the point, Dave
#5Author of original report
Fri, September 21, 2007
The issue here is not quite as Dave suggests. It's only the damage to the fender that is $1500. I will have to pay for the tyre replacement, another $500 and get the nicks and front light fixed, another $1000 probably. The point is the seller did not point out that the car had been involved in an accident (which was quite a serious impact) and he did not make that clear, that it was a lease vehicle and not one owner, and lied about the condition of the tyres etc. I bought in good faith and expected the seller to be honest as I live 1000s of miles away.
Dave
Jacksonville,Florida,
U.S.A.
I fail to see a problem here...
#6Consumer Comment
Fri, September 21, 2007
You say a set of tires, damaged fender, couple of lights and various nicks and scratches, all came to $1500.00 for repair on a PORSCHE? And, they paid half. I can't even get a set of tires for $750.00 on my truck, what's your complaint? Reality check here dude. You got lucky! And, the damage couldn't have been THAT sever to the fender for the money you quoted!!
