- Report: #1198329
Complaint Review: Tanner transmission - Salt Lake City Utah
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Author Not Confirmed
Why?
Tanner transmission
1833 South state street Salt Lake City, 84115 Utah, USA
Phone:
801-4663169
Web:
Tannertransmission.com
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Tanner transmission Put wrong transmission fluid in my car. Salt Lake City Utah
These guys have a F rating from the Better Business Bureau for a reason.
They put the wrong transmission fluid in my car - this is basically a death sentence for my transmission. My transmission had been fine, but was overdue for a fluid change. I had a power flush done on my Ford, and they told me my car used a Toyota transmission, which sounded weird. After driving for 5 miles my car started shifting hard, and when I got home later I did some research. They wrote down on my receipt that my transmission as a TF-81sc, which is not only NOT the transmission used on my car (6f35), it isn't even used in Toyotas. They also said they added Lubeguard for Honda or Toyota... The transmission they said my car has (TF-81sc) isn't used in either Hondas and Toyotas. It uses a completely different transmission fluid than what my car needs, and then they added a fuel additive that isn't compatable with either transmission. Even if my car had the TF-81sc transmission, the additive was totally wrong for it!
Malice or incompetence? Either way it doesn't matter. Stay away from Tanner Transmission.
I also found out a friend brought his car into Tanner Transmissions just to be looked at for a quick diagnosis. They took his transmission apart without telling him, and then they refused to let him have his car back until he paid them $600 to put it back together without fixing it. They wouldn't even let him have his car back to be towed to another shop.
These guys are super friendly in person & on the phone, but it's a ruse. Don't fall for it.
