- Report: #1020096
Complaint Review: TapOutXT - Internet Internet
Reported By:
Nlj65 -
GREENSBORO, North Carolina, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
TapOutXT
Internet, Internet, United States of America
Phone:
1-800-650-3048
Web:
www.tapoutxt.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
TapOutXT TapOutXT - BAD CUSTOMER SERVICE - Questionable Billing Procedures Internet
When I first purchased TapoutXT I was extremely excited. But, just recently, I received a collection letter saying that I owed money. Tapout never directly contacted me. They just handed a bill straight over to this agency. I called Tapout and found out that I had an additional payment that I didn't realize I didn't pay. I was hoping to pay though Tapout and then make an additional purchase of gloves, vitamins and a pad.
The customer service rep was rude as he huffed and sighed on the phone about paying what I owed through the collection agency. It was evident that he just wanted me off the phone.
I've paid the bill through the agency. But, I won't be buying any additional products through Tapout. Their customer service leaves plenty to be desired in providing satisfaction to it's customers.
After experiencing excellent customer service from Beachbody several times in the past, I guess I expected too much from Tapout. I'm highly disappointed and will probably sell my DVD's and continue to work with Beachbody products.
The customer service rep was rude as he huffed and sighed on the phone about paying what I owed through the collection agency. It was evident that he just wanted me off the phone.
I've paid the bill through the agency. But, I won't be buying any additional products through Tapout. Their customer service leaves plenty to be desired in providing satisfaction to it's customers.
After experiencing excellent customer service from Beachbody several times in the past, I guess I expected too much from Tapout. I'm highly disappointed and will probably sell my DVD's and continue to work with Beachbody products.
