- Report: #1420221
Complaint Review: Tax protection services - Missoula Montana
Reported By:
William -
atlanta, Georgia, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Tax protection services
619 sw higgins avenue Suite L Missoula, 59803 Montana, United States
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Tax protection services The guy i dealt with was Bill Williams the Owner is Dan Burke, CPA from the BBB website They are rip off artists Missoula Montana
Thank God i found all this bad info on the internet before i had spent a bunch of money. I sent them $350. When i read all these negative posts etc i called and asked for some references. They said they would get me some and never could provide them. I asked for a refund before they did any work and Bill told me they don't give refunds!! Then he tells me i signed a contract and they have the right to collect money. I told them i was going to contact the State.
1 Updates & Rebuttals
Macy
Missoula,Montana,
United States
Response 1420221
#2UPDATE Employee
Mon, March 12, 2018
Tax Protection Services (TPS) is owned by Dan Burke a licensed CPA in the state of Montana. TPS has all clients sign a contract when performing work. This contract includes a refund policy as follows "Client has the right to cancel this agreement and is entitled to a refund of fees paid less costs for work already performed by Tax Protection Services.”
The refund policy does require a written notice so that when received TPS knows that the contract is being canceled and account balance is to be totaled. Often times worked completed includes work not seen directly by the client such as communication with the IRS requesting official documentation of tax liabilities and any specific issues related to such liability or client, as each client is different.
