Walter
Denver,#2Consumer Comment
Fri, April 15, 2011
In Colorado, once your federal taxes are done, state taxes are very easy. But I decided I would just ahead an use taxact to do my state taxes also. It was HUGE mistake. I will never use TaxAct again.
First I did not understand whether they sent Colorado my debit information, or not. I filled in the fields to use my debit information, but then then TaxAct instructed me to print out these forms and mail them in with a payment to Colorado. I called TaxAct to clear this up, and they wanted to charge me *another* $7.95 to answer my question.
I finally found out that taxact did not send Colorado my debit information, or my form DR 900. I had to do all that myself. Total rip-off. TaxAct did less than nothing for my money.