Grants_support
Chicago,#2UPDATE Employee
Mon, April 06, 2009
Hello, I am Jason with GrantsMoney. We are sorry you have had this experience and I am checking on the email issue you mentioned. Can you please send me a message here to the inbox or reply here and I will make sure this is taken care of you on the spot. Rest assured we will take care of this for you. Jason GrantsMoney
Nicky
New York,#3UPDATE Employee
Sat, April 04, 2009
Hello, I'm sorry for the inconvenience experienced, if you could please provide me with either your login, first name or part of the address, I would be happy to help you with your troubles. Thanks, Nicky
Angry consumer
Maple Ridge,#4Author of original report
Wed, April 01, 2009
After reviewing some of the complaints regarding the Grants360.com web site I did a little investigation. Grants360.com TaxRefundGuide.com and Grantsmoney.com are all using the same Chat support services. In fact you can enter the chat room for any of the sites and introduce yourself as a member of another one and still receive support. When comparing the site Terms you will note the address is the same for all three. responsive media ltd, 31 castle street, high wycombe, hp136ru uk I really love this part of the Terms from the TaxRefundGuide.com website where they state: You understand and agree that Tax Refund Guide is not responsible or liable in any manner whatsoever for your inability to use the Website and/or obtain any Online Products. The same clause is included in the Grants360.com Terms posted on their site. You understand and agree that Grants 360 is not responsible or liable in any manner whatsoever for your inability to use the Website and/or obtain any Online Products. And surprisingly it appears also on the GrantsMoney.com website terms. You understand and agree that Grants Money is not responsible or liable in any manner whatsoever for your inability to use the Website and/or obtain any Online Products. I have not had time to compare the site terms word for word but do believe that they are all using the same set of terms for the sites. This has not been confirmed as to their being exact copies of the same terms. It does seem however that it may be what is behind the common complaints about each of these companies where customers ( those who have had extrodinary amounts of monies being extracted from their charge cards. ) are not being provided with login details. Though these sites have terms posted which are held to be binding for those who subscribe for their 1.99 trial I suspect these terms as posted are not legal. I am a little fired up at present as not much bothers me to the depth as someone sticking their hands in my cookie jar. The large number of complaints about each of these companies and the evidence that they are in fact perhaps one and the same, fuel my mission.