- Report: #108572
Complaint Review: TCA Fulfillment Services - New Rochelle New York
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TCA Fulfillment Services
145 Huguenot St Ste 105 New Rochelle, 10801 New York, U.S.A.
Phone:
914-633-0663
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TCA Fulfillment Services Waited 3 Years to process rebate then denies payment for stale receipt New Rochelle New York
After filling in the information on the rebate receipt from CompUSA in July 2004, TCA denied payment for the rebate on a new monitor indicating an altered or incomplete receipt. Nonsense. An Email to CompUSA Customer Service, however, resulted in an immediate reply to TCA with a receipt verification and a 10/22/04 payment date. We'll see.
At the time, I only had one rebate pending at TCA. Today I find I have a second rebate, but the second posted record is dated August 2002 (for a NetGear router rebate submitted ages ago) and a denial indicating "STALEDATED CHECK RETD TO CLIENT". It was submitted within the timeframe with all necessary information (as was the CompUSA rebate) but was not posted at TCA until three years later. This is absurd.
I'm filing a complaint with the FTC as my next email.
David
Los Angeles, CaliforniaU.S.A.
David
Los Angeles, California
U.S.A.
At the time, I only had one rebate pending at TCA. Today I find I have a second rebate, but the second posted record is dated August 2002 (for a NetGear router rebate submitted ages ago) and a denial indicating "STALEDATED CHECK RETD TO CLIENT". It was submitted within the timeframe with all necessary information (as was the CompUSA rebate) but was not posted at TCA until three years later. This is absurd.
I'm filing a complaint with the FTC as my next email.
David
Los Angeles, CaliforniaU.S.A.
David
Los Angeles, California
U.S.A.
