- Report: #105548
Complaint Review: TDW The Discount Warehouse - Sunrise Florida
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TDW The Discount Warehouse
10042 N.W. 53rd Street Sunrise, Florida, U.S.A.
Phone:
954-746-8701
Web:
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TDW The Discount Warehouse RIP OFF ARTISTS Sunrise Florida
I had ordered a shipment (Lot=3 Pallets) of Electronics which came to approx $3,600 including shipping. I was told I would get a vast assortment of items, tv's, vcr's, boom boxes, phones, cd players, vaccuums, DVD's, video cameras, camcorders, cameras, etc.
I was told the shipment was ready to be shipped that DAY. 5 days later I called, wondering where the shipment/truck was and they STILL hadn't shipped my order. At that point I asked for a full refund, which was agreed to by Alicia? My mother called in, wanting the shipment to come. Please bear in mind my mother was not on my Account nor did any monies come from her Bank Account.
All monies and correspondence was through me and me alone yet they went ahead and shipped without even ASKING me! What we ended up with is so UNbelievable!! A whole LOT of speakers...tweeters, woofers....Please bear in mind these could not be used as CAR speakers, nor were there any RECEIVERS in the LOT. This place is an unimaginable RIPOFF. BEWARE. You cannot get hold of a Manager even if you ask for one.
A nasty little boy by the name of Jason kept telling me he is Mikes "Assistant" and he can help me. I said I did not ask to speak to Mikes "Assistant", I asked to speak to Mike. Just today I called, Carla said Mike was on the phone and could I wait? I said yes. After about 20 minutes Jason picked up the phone, same as he did last time and repeated all of the above AGAIN.
Donna
33755, Florida
U.S.A.
I was told the shipment was ready to be shipped that DAY. 5 days later I called, wondering where the shipment/truck was and they STILL hadn't shipped my order. At that point I asked for a full refund, which was agreed to by Alicia? My mother called in, wanting the shipment to come. Please bear in mind my mother was not on my Account nor did any monies come from her Bank Account.
All monies and correspondence was through me and me alone yet they went ahead and shipped without even ASKING me! What we ended up with is so UNbelievable!! A whole LOT of speakers...tweeters, woofers....Please bear in mind these could not be used as CAR speakers, nor were there any RECEIVERS in the LOT. This place is an unimaginable RIPOFF. BEWARE. You cannot get hold of a Manager even if you ask for one.
A nasty little boy by the name of Jason kept telling me he is Mikes "Assistant" and he can help me. I said I did not ask to speak to Mikes "Assistant", I asked to speak to Mike. Just today I called, Carla said Mike was on the phone and could I wait? I said yes. After about 20 minutes Jason picked up the phone, same as he did last time and repeated all of the above AGAIN.
Donna
33755, Florida
U.S.A.
