- Report: #387513
Complaint Review: Team BeachBody - Grove City Ohio
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Author Confirmed
Why?
Team BeachBody
3357 H Southpark Place Grove City, 43123 Ohio, U.S.A.
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Team BeachBody They have no way of canceling; no phone number or web site available... Grove City Ohio
I started this company in Feb/Mar 2008 and was billed $47.30 on March 25, 2008. They charged my credit card again on April 24 for $23.60. Nothing in May. June 5, $26.30; June 6, $26.88 and June 24 for $32.21. July 24, $26.88; Aug. 25, $26.88; Sept.22 $26.88; Oct. 22 $32.21... Credit card company, Discover is investigating them also in my behalf.
Warrior at heart
Lakeport, California
U.S.A.
Warrior at heart
Lakeport, California
U.S.A.
1 Updates & Rebuttals
Beachbody Vp
Santa Monica,California,
U.S.A.
A response from Beachbody
#2UPDATE Employee
Fri, December 26, 2008
I am sorry you feel you had an issue with one of our products or service. I am a VP at Beachbody and happy to help you resolve any problem you may have encountered. You can reach us several ways, by either sending feedback through this page: http://www.milliondollarbody.com/feedback_public.htm Or using out Contact Us page at: http://beachbody.custhelp.com/cgi-bin/beachbody.cfg/php/enduser/home.php?p_sid=m5R_hlmj Or you can call our customer support hotline toll free: 1 (800) 207-0420, Mon-Fri 9 AM-7 PM, Sat-Sun 10 AM-6 PM EST. If you ordered from us via telephone we record the call and can send you a copy of the recording. We do this to ensure that our customers are protected in case of any misunderstanding of what they ordered and to make sure our customer service representatives place the order as agreed to by the customer. So please reach out to us and we'll get your issue resolved.
