- Report: #147294
Complaint Review: TelSeven - Ponte Verde Florida
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Author Confirmed
Why?
TelSeven
Ponte Verde, Florida, U.S.A.
Phone:
800-7317777
Web:
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Business Rating:
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TelSeven, Through OAN, Operator Assistance Network, Spurious Billing Ponte Verde Florida
Yes, I had the same thing happen to me. On my June 15, 2005 SBC SNET bill, I received the charge:
1 May 19 USF Carrier Administrative Fee 1.65
Total Service and Fee Charges for Teleseven LLC 1.65
Teleseven LLC Long Distance Calls **
No. Date Time Place Area-Number Rate Min Sec Amount 2 May 19 831am to Dir Asst 702 555 1212 5.52
Teleseven LLC Long Distance Charges 5.52
For Billing Questions Call Call 1-800-731-7777
OAN Total Charges before Taxes 7.17
Taxes
Connecticut Sales Tax(6%) .43
Federal Tax(3%) .22
Total Taxes .65
Total Current Charges for OAN 7.82
** New services provided and billed
I never used their service. Since I have been "crammed", I contacted both their customer service (OAN) - the one that I was advised to call - and the FTC. I am now waiting for a response. I will keep everyone posted.
Rich
Willimantic, Connecticut
U.S.A.
1 May 19 USF Carrier Administrative Fee 1.65
Total Service and Fee Charges for Teleseven LLC 1.65
Teleseven LLC Long Distance Calls **
No. Date Time Place Area-Number Rate Min Sec Amount 2 May 19 831am to Dir Asst 702 555 1212 5.52
Teleseven LLC Long Distance Charges 5.52
For Billing Questions Call Call 1-800-731-7777
OAN Total Charges before Taxes 7.17
Taxes
Connecticut Sales Tax(6%) .43
Federal Tax(3%) .22
Total Taxes .65
Total Current Charges for OAN 7.82
** New services provided and billed
I never used their service. Since I have been "crammed", I contacted both their customer service (OAN) - the one that I was advised to call - and the FTC. I am now waiting for a response. I will keep everyone posted.
Rich
Willimantic, Connecticut
U.S.A.
1 Updates & Rebuttals
Richard
Willimantic,Connecticut,
U.S.A.
Update 6/24/2005 for TelSeven, Through OAN, Operator Assistance Network, Spurious Billing Ponte Verde Florida
#2Author of original report
Sat, June 25, 2005
On 6/24/2005, I contacted the company to have the charges removed. They stated that they are sending a credit for the charges on the phone bill; and that it will take two billing cycles (months) for the refund to appear on the bill. I asked for it in writing. I am waiting at this point.
