- Report: #1432669
Complaint Review: Tempthing -
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Author Confirmed
Why?
Tempthing
China
Web:
https://tempthing.com/
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Tempthing Tempthing Shapewear A complete Rip-Off company
First of all, when you order online, they get your credit card number first and then ask you hundreds of questions about hundreds other items that you don't even intend to order.....My kid was sitting with me when I ordered online and she accidentally clicked yes, on one of stupid questions that this company asks before the final placement of order and there goes- added on Extra $40 stuff that I didn't even need. I had realized that this happened and called them within 2 hours of order placement that I don't need certain items of my order and reimburse my money for that. They happlily took off the items but money was never reimbursed. Order was shipped from China so it took forever to get the items that I needed. Also,I have contacted them multiple times on chat, email and phone call.....the answer always is- oh Maa'm...Give us 24-48 hours to contact you back and of course- NOBODY contacts me back. They have now even blocked my phone number that when I call them on toll free number- the call does not go through. A Complete RIP-OFF COMPANY
2 Updates & Rebuttals
Tempthing
United StatesTempthing Tempthing Shapewear A complete Rip-Off company
#2UPDATE Employee ..inside information
Sun, April 29, 2018
Hi Ritu,
This is to confirm that your refund request was processed and amount will be credited back to your Mastercard. We also sent confirmation on the email address you provided when you placed your order. If there's anything we can do, please let us know.
Thank you.
Tempthing Support
Tempthing
United StatesTempthing Tempthing Shapewear A complete Rip-Off company
#3UPDATE Employee ..inside information
Wed, March 07, 2018
Hi RITU of TAMPA Florida,
We apologize for the inconvenience this has caused. We will forward the concern about the initial questionnaires customers go through when ordering, to our management/executive team. So we can improve our service and your experience as customers. And about your refund, our normal process for that request is, as soon as an item is cancelled, a refund is also submitted to our finance team. If you haven't received your refund but your item was already cancelled, we would like to have a further investigation to know what caused the issue and resolve it. Kindly send below information to [email protected].
Order number:
Complete Name:
Email address:
Concern:
Please also add "1432669" on the subject of your email message so we can easily trace it. Thank you and have a great day!.
