- Report: #493670
Complaint Review: Terri Hawkins Photography - Forney Texas
Reported By:
Lisa -
North Richland Hills, Texas, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Terri Hawkins Photography
http://terrihawkinsphotography.webs.com/ Forney, 75126 Texas, United States of America
Phone:
9723108673
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Terri Hawkins Photography Kept my money and my wedding memories. Forney, Texas
Terri Hawkins took my bridal photos and I got them immediately, I was very impressed with her and her work. Terri is very easy going and I liked her from the moment I met her. Everything was fantastic with her.
On my wedding day, Terri arrived early just like she was suppose to and stayed until I told her she could go. We paid her, and she came over to me and let me know that it would take 14 days for me to receive my pictures. She was very excited about the pictures and let me know that she took over 600 pictures at the wedding. She got me very excited about the pictures.
After about 2 weeks I received an email from Terri with a link to a site called mixpix. On this site she had posted my pictures. It is a photography website that will print your pictures for you. I viewed the pictures as a guest, but did not purchase any photos because in our agreement she stated that I would receive a CD of all of my wedding photos and a free 8X10 photo that she would print for me. Seeing that we had just paid $700 for our wedding photos and the mixpix website wanted an outrageous amount of money to print the pictures, I opted not to purchase and wait for my CD, so that I could print my own photos.
After recieving this email, I waited another 3-4 weeks before I sent Terri an email asking about my CD. Terri stated at this time, that she was working on the CD, but was having a hard time getting all the pictures on the CD, but assured me they would soon be done. I waited another 6 months after this correspondence before having my mother call Terri and ask about the pictures. When my mom spoke to Terri, she acted like she was dumbfounded that we had not received our pictures, and that she thought her husband had mailed it. She stated that she would get me a copy of the CD along with my free 8X10 and would also mail my mom a copy of the CD immediately. She was suppose to call my mom back, but never did. My mom called her several times after this, and she never answered or returned any of the calls when my mom and dad left her several messages.
I still tried to give her the benefit of the doubt. It was now 8 months since my wedding. I emailed her again and asked that she please get me my wedding pictures or post them again to the mixpix website so that we could have some pictures from our wedding. Terri did not respond to that email and did not post the pictures for me, even after I pleaded with her, telling her my husbands best friend (who was in the wedding party) had been killed in an accident and that was all the pictures my husband had of his friend...she never responeded.
It is now 1 year and 3 months since my wedding, I have never gotten my pictures, but Terri sure did cash our check! She is a wonderful photographer, but obviously not a very good person, afterall, what kind of person takes your money and then doesn't deliver photos of a brides wedding, the most memorable, once and a lifetime event of a girls life....well, I'll tell you a person named Terri Hawkins! I highly recommend you don't use her, afterall, you might get awesome pictures, or you might just be left wondering what happened to your money and your memories! I hope you sleep well at night Terri, you are not a good person!
