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  • Report:  #332717

Complaint Review: Terry Winn Tire - Bloomington Illinois

Reported By:
- Galena, Maryland,
Submitted:
Updated:

Terry Winn Tire
909 Hersey Road Bloomington, 61704 Illinois, U.S.A.
Phone:
309-661-2886
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I sent my 18 year old son to this unprofessional repair shop for rear brakes on his car and they so far have replaced front brakes, rear brakes, master cylinder, cut rotors and misc. supplies. Now the defective high priced master cylinder they installed cracked. So far roughly $800 has been spent on just a rear brake job on his 2002 Pontiac Gran Prix. This same shop was asked to look at the shocks and struts and they told him that they were needed at a cost of $1500. I sent him to a Midas shop and they said the shocks were fine but that they would only charge $750 if needed. This shop PREYS on the young and females. Their prices are INFLATED and they put low quality parts at high prices with poor workmanship and have no regard for the safety of their customers. Stay away from them. Before you let them work on your car it is suggested to get an HONEST opinion of what your car really needs.

Bob

Galena, Maryland

U.S.A.


2 Updates & Rebuttals

Tony

Bloomington,
Illinois,
U.S.A.
Nothing but good sevice from Terry Winn Tire

#2Consumer Comment

Mon, February 23, 2009

I've had my main vacuum line burst in a 1993 Audi 90, which knocked out the power brakes, power steering, and the idle control. I had no idea what was wrong and thought my car was dieing. I took it to Terry Winn Tire where I normally got service done. They found the problem and since that vacuum line was hard to find quickly, fabricated a new one for me. All of this they did for free as they said it was a very easy job. I was floored that they would not only diagnose, but fix the problem completely free of charge.


Bob

Galena,
Maryland,
U.S.A.
Beware off their practices of deception

#3Author of original report

Mon, May 19, 2008

I have tried to contact owner but to know avail. Today noticed on their invoices that they lie about the mileage on the vehicle to cover up their fraudulent practices. When the vehicle went in to get the rear brakes replaced the vehicle had 114938 miles on it on the 10th of May. Then on the 14th of May when the vehicle was looked at by them and they said a master cylinder was needed they entered 115587 miles on the invoice. But yet today the 19th of May the odometer states that there is 115195 miles on the vehicle. An honest mistake ? You decide. My advice is that if a mechanic can not read an odometer then would you trust them to work on YOUR car. For all State Farm employees in Bloomington Il. ask yourself if you can trust these guy.

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