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  • Report:  #1498912

Complaint Review: TexasRenters.com - Houston Texas

Reported By:
LaPew - Cypress, Texas, United States
Submitted:
Updated:

TexasRenters.com
5225 Katie Fwy Suite 545 Houston, 77007 Texas, United States
Phone:
2814073818
Web:
https://www.texasrenters.com/
Categories:
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Setup a bogus Service Call on a toilet.  They claimed I let them in and they fixed a broken toilet. Charged me $75. They never came out to my rental. I wasn’t even in town the day of the event.  I fought it.  The still charged it to my rent. Their word against mine...

I moved out on June 15th.  It cost my $1100 to complete all of the service requirements. They wanted me to Paint walls (*they don’t give you the paint). The walls were in great shape. There was a beet stain in the pantry and a foot scuff mark on the mud room. They charge over $100 per stain.   Inspection fee $75. Re inspected $75 plus cost for going back. They wanted batteries for smoke detectors. They wanted lines in the carpet, they wanted the carpet professionally shampooed. They wanted a pet treatment on the carpet. They wanted the house perfect.  It was... they still ripped me off for over $800. Held my money for 45days. Then had it delivered to my door on the last possible day by courier. 

I have since sent them 2 emails requesting my money be returned...no answer. They didn’t even bother to reply. Totally ripoff and incompetentence:  I was getting calls and text messages from a 3rd Party company on rekeying the place two months later. 

By the way you can not be a part of the inspection.  They do it alone. Weeks after you leave. They got me...don’t let them get you. Rent elsewhere...



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