Don R.
London,#2General Comment
Sun, March 02, 2014
If you move across the country and not give the dealership the chance to rectify the problem then thats your problem not the dealership, and despite what you say in your complaint, I work as a customer relation manager in a franchise service facility and let me tell you something, more than half of the complaint that I handle are lies and it happens due to the customer's fault, but my job duty is to consider that customers are always right and keep my mouth shut and bite the bullet, but not here, I'm not related to this business so i don't care but it sounds to me like you have just a bit too much expectations, how can the person in charge fix your issue, if it was a mistake on their behalf then they are simply human, but you didnt give them the chance to rectify this being a cross the country!! tough luck, I would have had it inspected before a big trip like that, not only that but obviously you never noticed anything before leaving otherwise you would have absolutely complained before leaving, this is not a rippoff report, this is called I'm never happy report or don't make mistakes of my own report. I bit you if had a legit complaint you would have gone to the ministry of transportaion and filed a safety standard complaint, and they would gladly look in to it, that is if you had a legit complaint!!!!