Kim
Charlotte,#2Author of original report
Mon, August 11, 2008
I finally got my money back from this slimmy company! They however only gave me back $110.00 of the $149.90 they stole from my account! I was not only charged for shipping and handling $19.95, but I was also charged a restocking fee of $19...How do you say either way around it this company does not do business on the up and up! Instead of doing fairly by me they still chose to rip me off for $30 some odd dollars, does it really cost $19 to put an unopened bottle of product back on the shelf? and does it really cost $19.95 for shipping and handling when it cost me only $5.00, (WHICH NOW THEY HAVE RIPPED ME OFF FOR AS WELL, HOW DO YOU SAY...AT LEAST GIVE ME BACK THE POSTAGE FEE THAT IT TOOK FOR ME TO SEND YOU BACK YOUR PRODUCT!) to send this product (THAT I NEVER ASKED IN THE FIRST PLACE FOR) back to them...I say that it has been such a lose lose situation for me that if in fact this company is attempting to be a reputible company "Good Luck with that". The way you treat people only makes them mad and not ever to want to do business with you AGAIN! I guess your motto is Momentum Direct, it only takes one time with the billions of people out there to become rich, so who cares anyway...I will still yell it to the top of my lungs and everywhere that I go DO NOT DO BUSINESS WITH AMAZON DIET OR MOMENTUM DIRECT! You will be sorry...AND BY THE WAY YOU EVENTUALLY WILL REAP WHAT YOU SOW MOMENTUM DIRECT! Have a nice life....
Kim
Charlotte,#3Author of original report
Mon, August 11, 2008
I finally got my money back from this slimmy company! They however only gave me back $110.00 of the $149.90 they stole from my account! I was not only charged for shipping and handling $19.95, but I was also charged a restocking fee of $19...How do you say either way around it this company does not do business on the up and up! Instead of doing fairly by me they still chose to rip me off for $30 some odd dollars, does it really cost $19 to put an unopened bottle of product back on the shelf? and does it really cost $19.95 for shipping and handling when it cost me only $5.00, (WHICH NOW THEY HAVE RIPPED ME OFF FOR AS WELL, HOW DO YOU SAY...AT LEAST GIVE ME BACK THE POSTAGE FEE THAT IT TOOK FOR ME TO SEND YOU BACK YOUR PRODUCT!) to send this product (THAT I NEVER ASKED IN THE FIRST PLACE FOR) back to them...I say that it has been such a lose lose situation for me that if in fact this company is attempting to be a reputible company "Good Luck with that". The way you treat people only makes them mad and not ever to want to do business with you AGAIN! I guess your motto is Momentum Direct, it only takes one time with the billions of people out there to become rich, so who cares anyway...I will still yell it to the top of my lungs and everywhere that I go DO NOT DO BUSINESS WITH AMAZON DIET OR MOMENTUM DIRECT! You will be sorry...AND BY THE WAY YOU EVENTUALLY WILL REAP WHAT YOU SOW MOMENTUM DIRECT! Have a nice life....
Kim
Charlotte,#4Author of original report
Fri, August 01, 2008
It sounds to me that this is an individual who works for the Amazon Diet. I'm sorry but the web page is cunningly devised! The place that you press enter for your so called "Free" bottle is conveniently above the terms and conditions portion...which by the way does not come up on the screen until you scroll down. If you are an individual who has been convinced to try their product by way of another website (i.e. survey page,etc) the fact of the matter is that you are not looking to read their entire webpage. If they were so on the up and up then their terms and conditions should come up elsewhere BEFORE you put in your financial information. I take full responsibility for not reading before buying, however, there needs to more of a chance to say no! Once you put in your financial information there is no going back and if this company was so on the up and up they would make it a point to cover themselves to be sure that their one and only opportunity is not missed to provide their terms and conditions to consumers. Not to mention, the very very very small print on the bottom of the receipt is not something you are looking for if you are only signing up for a so called free bottle! It is indeed a scam and a rip off to charge someone $19.99 to put a bottle back on the shelf and to charge $19.95 for shipping and handling if in deed shipping and handling is $5.00 or less! If this was such a reputible company then the thing to do when your business practices are creating droves of unhappy people then you would think that this company would get a clue and change the manner in which they do business! In the end I am the consumer, the way I was handled makes me not ever want to do business with this company again, I felt ripped off and stolen from in the end...whatever happened to the Customer always being right?????
Kim
Charlotte,#5Author of original report
Fri, August 01, 2008
It sounds to me that this is an individual who works for the Amazon Diet. I'm sorry but the web page is cunningly devised! The place that you press enter for your so called "Free" bottle is conveniently above the terms and conditions portion...which by the way does not come up on the screen until you scroll down. If you are an individual who has been convinced to try their product by way of another website (i.e. survey page,etc) the fact of the matter is that you are not looking to read their entire webpage. If they were so on the up and up then their terms and conditions should come up elsewhere BEFORE you put in your financial information. I take full responsibility for not reading before buying, however, there needs to more of a chance to say no! Once you put in your financial information there is no going back and if this company was so on the up and up they would make it a point to cover themselves to be sure that their one and only opportunity is not missed to provide their terms and conditions to consumers. Not to mention, the very very very small print on the bottom of the receipt is not something you are looking for if you are only signing up for a so called free bottle! It is indeed a scam and a rip off to charge someone $19.99 to put a bottle back on the shelf and to charge $19.95 for shipping and handling if in deed shipping and handling is $5.00 or less! If this was such a reputible company then the thing to do when your business practices are creating droves of unhappy people then you would think that this company would get a clue and change the manner in which they do business! In the end I am the consumer, the way I was handled makes me not ever want to do business with this company again, I felt ripped off and stolen from in the end...whatever happened to the Customer always being right?????
Kim
Charlotte,#6Author of original report
Fri, August 01, 2008
It sounds to me that this is an individual who works for the Amazon Diet. I'm sorry but the web page is cunningly devised! The place that you press enter for your so called "Free" bottle is conveniently above the terms and conditions portion...which by the way does not come up on the screen until you scroll down. If you are an individual who has been convinced to try their product by way of another website (i.e. survey page,etc) the fact of the matter is that you are not looking to read their entire webpage. If they were so on the up and up then their terms and conditions should come up elsewhere BEFORE you put in your financial information. I take full responsibility for not reading before buying, however, there needs to more of a chance to say no! Once you put in your financial information there is no going back and if this company was so on the up and up they would make it a point to cover themselves to be sure that their one and only opportunity is not missed to provide their terms and conditions to consumers. Not to mention, the very very very small print on the bottom of the receipt is not something you are looking for if you are only signing up for a so called free bottle! It is indeed a scam and a rip off to charge someone $19.99 to put a bottle back on the shelf and to charge $19.95 for shipping and handling if in deed shipping and handling is $5.00 or less! If this was such a reputible company then the thing to do when your business practices are creating droves of unhappy people then you would think that this company would get a clue and change the manner in which they do business! In the end I am the consumer, the way I was handled makes me not ever want to do business with this company again, I felt ripped off and stolen from in the end...whatever happened to the Customer always being right?????
Dani
Clive,#7Consumer Suggestion
Mon, July 28, 2008
Go to the web site and you'll see directly below where you put in your name and address and stuff in not so small print 'By requesting a free bottle you agree to the Terms, Conditions and Privacy Policy of this Web Site' which, when you click it like a responsable adult does, it takes you to a page that states 'Try The Amazon Diet For FREE with the Free Trial Program! We're so sure you are going to love "The Amazon Diet" we'll send you a full bottle for a FREE Trial! Let your body tell you it's working! Our only request is that you help us defray the cost of shipping and handling. We also know that if you are like our many other customers once you try our product you are going to love it. If that is the case, do nothing and 17 days later we will automatically process a one time order for you for a 3 month supply of The Amazon Diet at the Members Discounted price of just $129.95 (plus $19.95 shipping and handling.) If you feel "The Amazon Diet" isn't for you, simply send back the unused portions of the trial bottle within the trial period and your next order will not be processed. You have nothing to lose and NO RISK! The Amazon Diet 30 Day Return Policy The Amazon Diet has a strict 30 day return policy. Any bottles returned for refund must be returned and received in our warehouse at the address below within 30 days. To receive a refund, you must first contact the Customer Service department and request a Return Authorization Number. This number must be clearly printed on the outside of the box. No returned, refused or Return To Sender packages will be accepted or processed as a return. To avoid the shipping of the one time autoship order you must return the original bottle within the Free Trial period. Once the payment for the Autoship has been processed and the product has been shipped, the product must be returned, with a valid RMA to be accepted and refunded. We highly recommend that a return receipt be requested for any product that is returned. We are not responsible for packages lost in the return shipping process. Refunds will be processed within 3 weeks of the product being returned minus the Shipping and Handling Fees and a 15% restocking fee. To Cancel Simply: Call 1-866-539-8804 Office Hours are Monday - Friday 9:00am to 5:00Pm CST Email us by clicking Here To Return The Bottle simply send it to: Amazon Diet Returns 1010 S Magnolia Boulevard Magnolia, TX 77355 Privacy Policy At Momentum Direct, we recognize and respect the importance of maintaining your privacy. We want you to know how we collect, use and protect information about our online guests. This privacy policy will tell you: What information we collect. How we may share information. How you can limit our sharing of information. What security safeguards we have in place. What information do we collect? Information You Give Us We receive and may store any information you enter on our websites or provide to our websites in any other way. This information may include: your name. your mailing address. your e-mail address. your phone number. your payment information. It may also include any other personal or preference information that you provide to us that may help improve the personalization of our service to you. Automatic Information We receive and store certain types of information whenever you interact with our websites. For example, we use "cookies" like many other websites. Through "cookies" we obtain certain types of information when your web browser accesses our websites. Although there are utilities designed to help you visit websites anonymously, we cannot provide you with a personalized experience or certain services at our websites if we cannot recognize you. What are "Cookies" and how do we use them? Cookies are alphanumeric identifiers that may be transferred to your computer's hard drive through your web browser. Cookies allow us to enhance your overall experience with our website. Cookies are not capable of doing anything to your hard drive. Cookies simply contain information about you and your preferences and may tell a website that a previous visitor has returned they do not reveal anything personal. For instance, a cookie might only contain a record of which pages you visited within a website or the items placed in a shopping cart that might need to be displayed on a later check out screen. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. However, cookies allow you to take full advantage of some of our website's more robust features, so we recommend that you leave them turned on. How Is Your Personally Identifiable Information Used and Shared? We may use your personally identifiable information in many ways, including sending you promotional materials and sharing your information with third parties so that these third parties can send you promotional materials. (By promotional materials, we mean communications that promote the use of our websites or the purchase of products or services) As outlined below, you may opt-out of certain uses of your personal information. Our Use We may use information that you provide to improve the personalization of our service to you by providing better product recommendations or special offers that we think will be of interest to you. Selected Companies and Organizations We may share your personal information (excluding payment information) with carefully selected business partners and other third parties. These companies and organizations may use the information we share to provide special opportunities and offers to you. Service Providers Our websites may also share information with companies that provide support services or that help us market our products and services. These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose. Protection of Our Websites and Others We may disclose information you provide to our websites when we believe disclosure is appropriate to comply with the law; to enforce or apply our Terms and Conditions and other agreements; or to protect the rights, property or safety of our websites, our users or others. Business Transfers If some or all of the business assets of our websites are sold or transferred, we generally would transfer the corresponding information regarding our guests. We also may retain a copy of that guest information. What choices do I have? EMails If you provide our websites with your e-mail address, you may receive e-mails from us. You can discontinue these e-mails by following the instructions to unsubscribe at the end of the email message. We may maintain separate email lists for different purposes (e.g. newsletters) and you may still receive select e-mails from us. Sharing with Other Companies We may share your personal information (excluding payment information) with carefully selected business partners and other third parties. These companies and organizations may use the information we share to provide special opportunities and offers to you. You can discontinue these e-mails by following the instructions to unsubscribe at the end of the email message. Application of This Privacy Policy This privacy policy applies to all information collected or submitted on our websites. Children We are committed to protecting children's privacy on the Internet and we comply fully with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personally identifiable information from children under the age of 13. Our products are not intended for anyone less than 18 years of age and by ordering from our site, you are representing that you are an adult. Your Consent By using our websites, you consent to our use of information that is collected or submitted as described in this online privacy policy. We may change or add to this privacy policy so we encourage you to review it periodically. We will include the date the privacy policy was last updated. Security Our Commitment to Data Security We have appropriate physical, electronic and procedural security safeguards to protect and secure the information we collect. Secure Sockets Layering (SSL) We utilize the latest and most secure version of Secure Sockets Layer (SSL) encryption technology. This technology safeguards your personal information and guarantees privacy. It encrypts all of your personal information, including payment information, name, email address and mailing address, so that it cannot be read as the information travels over the Internet. SSL technology is the industry standard for secure online transactions.' This is not a rip off just someone who wants to balme someone else for their lack of responsability.