- Report: #1103035
Complaint Review: The Blue Dot - Internet
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Author Not Confirmed
Why?
The Blue Dot
Internet, USA
Web:
http://www.thebluedot.net/?CAPCID=4344179336&cadevice=c&gclid=CIeYn6TvirsCFYVZ7AodGykADg&CA_6C15C=39
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
The Blue Dot damaged phone...no star service... internet
The Blue Dot claims they strive for 5 star service.
The phone I ordered had water damage, a bad charging port, and the 3G wouldn't enable.
The Blue Dot is not standing behind their service and return guarantee. As a mother I have to make the choice to go phoneless because I need to but Christmas gifts for my kids.
1 Updates & Rebuttals
TheBlueDot.net
Clifton Heights,Pennsylvania,
We are 100% here to help!
#2REBUTTAL Owner of company
Wed, December 18, 2013
We stand behind our products 100% for our customers. There is never a need to leave negative feedback. We are a small business and had a number of people out of the office these past few weeks during our most busy of times. I was also out due to my wife having our first child.
In the event you have any issue at all, we will make it right. I am sorry for any issues you are having and will get you taken care of ASAP. I do apologize for any delays you are experiencing.
We appreciate your busines and wish you and your family a wonderful holiday!
