Teressa
Aurora,#2General Comment
Fri, February 07, 2014
I have no idea why someone would write such a scathing item about a locally-owned business that is only trying to make a living! I have been going to this used book store for years (even before they moved to their current location at Tower & Smoky Hill), and they have ALWAYS been friendly, polite, and helpful.
I have never worked for this business, but I'd hate to see them lose customers due to some "sour grapes" on the part of one individual.
The owner DID tell me a story about a customer who came in and insisted that they buy back all the books he brought with him. When they explained that they could not, he became threatening and abusive and said he would ruin their reputation. I wonder if this "David" person is the same one????
Anyone should know that they might not be able to sell all the books they brought in...especially if the store already has reached the maximum number of copies they have room for.
The policy of the store is clearly stated when we first take in books...you get a credit for them, NOT cash.
Please feel free to visit the store and see for yourselves; you will not be sorry.
Thank you!