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  • Report:  #177752

Complaint Review: The Cleaning Authority - West Chester Ohio

Reported By:
- Fairfield, Ohio,
Submitted:
Updated:

The Cleaning Authority
6929 Tylersville Rd #16 West Chester, 45069 Ohio, U.S.A.
Phone:
513-777-2100
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
In order to "build" business Mr Egan purchased route for Blue Ash, Indian Hill, Montgomery and Kenwood area from the Milford office. Knowing that this route could take upwards of 45 minutes to reach some houses from shop location. Mr Egan only pays 15 minutes of drive time from shop and to each house and back to shop. He maintains that the drive time balances out because some houses may only be 5 minutes away but in all actuality you may only have a house like that once or twice a week. For about 4-6 girls at a time we drive 4 to 5 days to the "long route" on one week and about 3 out of 5 days the next week. Any moron can calculate on Map quest the addresses we go to from the shop to 1st house and so on. Not only that but most definetely the amount of mileage you accrue does not coincide with the time you are paid. We all know about MPH don't we. Unless you want to fly down the highway going 70-80 mph like he does. Unfortunately if you are uneducated you are taken more advantage of!! Especially for people who claim to be good Christian people!

There's then the drug addict, stealing employee's he hires. Nope he doesn't do background checks or he'd know some of us shouldn't even be on the road legally endangering fellow employees that ride with them, employess also partake in doing drugs in the car from house to house showing up high reeking of pot. There's an employee who fully admitted to many employees that she indeed did spend time in prison not once but twice or more for felony theft etc. BEWARE!!! You may be told that he's not out to rip anyone off but if you can do any math at all you'll soon be saying "SEE YA!!!"

Anonymous

Fairfield, Ohio
U.S.A.


1 Updates & Rebuttals

The Cleaning Authority West Chester

West Chester,
Ohio,
USA
Report is from 2006 and new company owners.

#2REBUTTAL Owner of company

Wed, July 27, 2011

As you notice, this report is from 2006. Whether what was reported in 2006 by "Anonymous" was true or not at the time, I cannot verify. However, Dan Egan is no longer the owner of the company and hasn't been since 2008.

In May 2008, we bought the company and immediately addressed employee concerns. Since that time, we have treated our employees well and continue to do so.

We do thorough background checks on all employees and compensate our employees better and fairer than ever before.

Partly because of taking care of our employees, we are a much better company and serve our customers better than ever before. We have just received our first "Mark of Excellence" award for 2010 and intend to continue to perform meeting and exceeding our customer's expectations.

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