- Report: #252074
Complaint Review: The Digital Nerd - J & J DIGITAL SOLUTIONS - Wyandotte Michigan
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Author Confirmed
Why?
The Digital Nerd - J & J DIGITAL SOLUTIONS
1410 Sycamore St Wyandotte, 48192 Michigan, U.S.A.
Phone:
718-943-3750
Web:
N/A
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TheDigitalNerd - J & J DIGITAL SOLUTIONS Bait & switch/forced upsale overpriced add-ons. Confirmed on phone in stock. Out of stock when I declined extras. ripoff Wyandotte Michigan
Placed order for item from website. Item was listed as available on page. Received immediate phone call from what started out as a polite salesperson.
Praised the item I was buying, how much I was going to enjoy it, etc. Then the sales pitches I am all too familiar with from my regular travels into NYC started.
Told camera only comes with a sample memory card - told him politely this wasn't my first camera and I already have sufficient memory cards.
Then proceeds to inform me that the battery is only a sample one, "only will get you 20 minutes of run time. You have to purchase a larger battery from us to use the camera." Again I informed him that this is not the first Canon camera I have purchased, the contents of the box are fine. There is no such thing as a sample battery.
It was at this point that I was told not to be rude and that we were done with the order. I asked flat out whether they were going to sell me the item I placed an order for and he assured me that he was and that in the future I shouldn't be so rude and goodbye.
I once again confirmed with him that they had stock of the item and would be shipping the item I ordered. Again I was told yes and not to be rude about it.
5 minutes later I get this message:
We thank you for your order and appreciate you shopping with us .
Due to the product you ordered being out of stock for 6-8 weeks from today's date. We have cancelled the order . when or if we get the product again in stock soon will send you an email to place an order please do not resubmit your order again . sorry again and thanks for your understanding
Guess they flat out lie to you and will cancel your order if their pressure sales of overpriced add-ons do not work on you.
Avoid this comapny at all costs.
Internet Buyer
Brewster, New York
U.S.A.
Praised the item I was buying, how much I was going to enjoy it, etc. Then the sales pitches I am all too familiar with from my regular travels into NYC started.
Told camera only comes with a sample memory card - told him politely this wasn't my first camera and I already have sufficient memory cards.
Then proceeds to inform me that the battery is only a sample one, "only will get you 20 minutes of run time. You have to purchase a larger battery from us to use the camera." Again I informed him that this is not the first Canon camera I have purchased, the contents of the box are fine. There is no such thing as a sample battery.
It was at this point that I was told not to be rude and that we were done with the order. I asked flat out whether they were going to sell me the item I placed an order for and he assured me that he was and that in the future I shouldn't be so rude and goodbye.
I once again confirmed with him that they had stock of the item and would be shipping the item I ordered. Again I was told yes and not to be rude about it.
5 minutes later I get this message:
We thank you for your order and appreciate you shopping with us .
Due to the product you ordered being out of stock for 6-8 weeks from today's date. We have cancelled the order . when or if we get the product again in stock soon will send you an email to place an order please do not resubmit your order again . sorry again and thanks for your understanding
Guess they flat out lie to you and will cancel your order if their pressure sales of overpriced add-ons do not work on you.
Avoid this comapny at all costs.
Internet Buyer
Brewster, New York
U.S.A.
1 Updates & Rebuttals
Perhaps mistaken
Livonia,Michigan,
United States of America
Perhaps mistaken company identity
#2UPDATE Employee
Mon, September 06, 2010
Perhaps mistaken? There is a JJ Digital that deals with cameras. The company I work for is J&J Digital Solutions and is the leading independent Ricoh copier dealer in Metro Detroit, and has no ties to the camera JJ Digital company.
