- Report: #743142
Complaint Review: The Dish Professionals - Internet
Reported By:
Judi -
Sacramento, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
The Dish Professionals
8034 South State St 84047 Internet, United States of America
Phone:
801-424-3474
Web:
www.thedishpros.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
The Dish Professionals Dish Network SCAM professionals is more like it. Internet
This company has representatives going door to door representing Dish Network and Direct TV. It seems that if you have one or the other they will try to switch you and commit you to a 2 year contract. My elderly father has had Dish Network for several years and they tried to switch him to Direct TV. They are not up front with exactly what they are signing unsuspecting customers up for. He signed a contract with the promise they would save him money. They arranged for an installer to hook it up the next day even though he had 3 days to change his mind and cancel.
When I went to my father's house he showed me the contract. There was no information on it as far as price was concerned. He wasn't given time to read the small print. He cancelled the installation, made a report to the Better Business Bureau, and cancelled his credit card so they couldn't charge anything to it. These people cannot be trusted.
When I called the 800 number they told me it was a limited term contract and would increase after 2 years to $69.00. The small print said it would increase $15.00 the first year plus $4.00 a month in taxes. What they were offering did not amount to any savings, but an increase in what he was currently paying.
When I went to my father's house he showed me the contract. There was no information on it as far as price was concerned. He wasn't given time to read the small print. He cancelled the installation, made a report to the Better Business Bureau, and cancelled his credit card so they couldn't charge anything to it. These people cannot be trusted.
When I called the 800 number they told me it was a limited term contract and would increase after 2 years to $69.00. The small print said it would increase $15.00 the first year plus $4.00 a month in taxes. What they were offering did not amount to any savings, but an increase in what he was currently paying.
5 Updates & Rebuttals
MikeL DISH
A Quick Follow-Up
#2UPDATE Employee
Wed, July 31, 2013
To provide an update to my contact information, our email has changed since the last time I posted to [email protected]. Thank you.
smackdown
brussels,Nationwide,
USA
Let us know
#3Consumer Comment
Fri, July 22, 2011
what mike does not do for you.
MikeL DISH
USAHere to Help
#4UPDATE Employee
Thu, July 21, 2011
If you would like to email me directly to discuss this further, you're more than welcome to. My email address is [email protected].
voiceofreason
North Carolina,United States of America
Don't give this Mike L from Dish any info!
#5General Comment
Tue, June 21, 2011
Don't give this Mike L from Dish any info! If he were a legit rep he'd have supplied a bona fide Dish Network email and telephone, and most likely more of an ID than just Mike L.
MikeL DISH
USAYour Post
#6UPDATE Employee
Tue, June 21, 2011
I came across your post and wanted to share some input! I do apologize about the situation that was presented to you by the salesmen. They were most likely apart of a local retailer who, as you said, work for both companies. They may have asked you for some information you felt uncomfortable with giving, because they would need it to explain promotions of the other company you would qualify for. If you have any questions about this incident or our DISH Network service, please feel free to let me know as I would be more than happy to assist further!
Hope that helps!
