- Report: #976758
Complaint Review: the Fireplace Doctor - Internet
Reported By:
S. -
new castle, Delaware, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
the Fireplace Doctor
Internet, United States of America
Phone:
Web:
www.thefireplacedoctor.net
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
the Fireplace Doctor horrendous! Internet
Purchased a living social voucher from the Fireplace Doctor. Made my appt late october for 12/1. They never showed or called. When i called to inquire where they are, they informed me that they had "lost" their technician for my area (northern DE) and i would have to call living social to get a refund. They had weeks to call and cancel and never did.
Now it will take probably at least a month to have my fire place swept and inspected and it cannot be used until that happens, which means my heating bill is going to keep climbing. They are horrible! the customer service rep did not even offer an apology!
Now it will take probably at least a month to have my fire place swept and inspected and it cannot be used until that happens, which means my heating bill is going to keep climbing. They are horrible! the customer service rep did not even offer an apology!
1 Updates & Rebuttals
Do-do
Roseville,Michigan,
USA
Welcome to "Living Social"
#2Consumer Comment
Sun, December 02, 2012
Get used to the consequences of depending on others to take care of your maintenance services. Today the chimney, tomorrow your healthcare (which will be a similar experience). "Social" is soooo cool; so today!
