- Report: #1259724
Complaint Review: The General Insurance - Internet
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Author Confirmed
Why?
The General Insurance
Internet, USA
Phone:
866-519-7422
Web:
https://www.thegeneral.com
Categories:
Business Rating:
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The General Insurance scams customer Internet
I paid for full coverage car insurance through The General Insurance Co.
On May 29, 2015 my Ford Fusion was flooded (around 9pm) due to heavy rains in my area. I called The General on May 30th to report this incident. This started the "gates of hell" with these people!!!
I was told to have my car towed to a body shop of my choice; done.
I got request after request for document after document to be sent to them. They said that they would pay to do the work on the car after each requested document; stating that as soon as I returned the documents to them.
After I refused to send another document (about 3 months after the accident) to them, they refused to pay for my car. My car still sits at the same Ford dealership & it's been 5 months now!!!
Help!!!
