Bought and paid for a new spa in April of 2013 came inoperable after our water ran for 4 hours down the street. Was exchanged for a new one wich the main circuit board, most expensive part on spa, the jets, the pump, the temperature, and there is water leaking at approximatly 1 inch per day. The spa has been serviced but not repaired and now the company The Great Escape refuses to call us back to address the inoperable spa.