- Report: #410222
Complaint Review: The Juiced Moose - Marion Ohio
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Author Confirmed
Why?
The Juiced Moose
208 South Main Street Marion, 43302 Ohio, U.S.A.
Phone:
800-9012608
Web:
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The Juiced Moose Afraid I have been Ripped Off by The Juiced Moose Marion Ohio
*REBUTTAL Owner of company: To all concerned parties
*REBUTTAL Owner of company: To all concerned parties
*REBUTTAL Owner of company: To all concerned parties
*REBUTTAL Owner of company: To all concerned parties
*Consumer Comment: Still have not recieved a tracking number from them or the shipment assume its fraud until I let you know I got my "free" stuff
*Author of original report: Still waiting for refund and/or produce from Juiced Moose
I have had the same problem as the previous writer. I placed an order on 12/20/08 and have been trying to contact them since 12/29/08. I have sent 2 emails, left 2 messages, and called many other times to try to get in touch with anyone. I am really getting concerned. The response from TJM on here says they are just slammed for the holidays, but how hard would it be to send an email response? I have worked in Customer Service for the last 20 years, and no response is terrible customer service.
The money was also drawn from my account very quickly. I received an email stating the product would ship in 2-3 days around 12/26 and my order on their site still states that.
The prices are great, but it doesn't matter how cheap if you never get your order. I order stuff like this regularly, but have never run into this problem and no response like this......
Signed
Frustrated in Ga.
Jerry
Aragon, Georgia
U.S.A.
The money was also drawn from my account very quickly. I received an email stating the product would ship in 2-3 days around 12/26 and my order on their site still states that.
The prices are great, but it doesn't matter how cheap if you never get your order. I order stuff like this regularly, but have never run into this problem and no response like this......
Signed
Frustrated in Ga.
Jerry
Aragon, Georgia
U.S.A.
6 Updates & Rebuttals
Jerry
Aragon,Georgia,
U.S.A.
Still waiting for refund and/or produce from Juiced Moose
#2Author of original report
Mon, January 19, 2009
After making my comment on here, I finally received a response from the juiced moose stating they were refunding my money and sending the product for free. I told my wife, if this actually occured I wanted to be sure to imediately update this report, but that still has not happened. I will still continue to update until this is resolved. I really would like to give them the benefit of doubt, but my doubts are continuing to mount. Still frustrated in GA
Kodyschwartz
Traverse City,Michigan,
U.S.A.
Still have not recieved a tracking number from them or the shipment assume its fraud until I let you know I got my "free" stuff
#3Consumer Comment
Wed, January 14, 2009
And I wasn't technically refunded I had the banks give me my money back...
Customer Service Team - Tjm
Marion,Ohio,
U.S.A.
To all concerned parties
#4REBUTTAL Owner of company
Sat, January 10, 2009
Again -- this customer has previously been FULLY refunded and is getting a shipment of FREE goods.
Customer Service Team - Tjm
Marion,Ohio,
U.S.A.
To all concerned parties
#5REBUTTAL Owner of company
Sat, January 10, 2009
Again -- this customer has previously been FULLY refunded and is getting a shipment of FREE goods.
Customer Service Team - Tjm
Marion,Ohio,
U.S.A.
To all concerned parties
#6REBUTTAL Owner of company
Sat, January 10, 2009
Again -- this customer has previously been FULLY refunded and is getting a shipment of FREE goods.
Customer Service Team - Tjm
Marion,Ohio,
U.S.A.
To all concerned parties
#7REBUTTAL Owner of company
Sat, January 10, 2009
Again -- this customer has previously been FULLY refunded and is getting a shipment of FREE goods.
