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  • Report:  #409477

Complaint Review: The Laser Center Of Marin - Corte Madera California

Reported By:
- Mill Valley, California,
Submitted:
Updated:

The Laser Center Of Marin
770 Tamalpais Drive, Suite 301 Corte Madera, 94925 California, U.S.A.
Phone:
415-945-9314
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
On Oct. 10th 2008 I went to The Laser Center of Marin invites for their lunchtime Botox event, Better yet "Rip-Off Botox Event".

Per my visit to LCM to have a Botox treatment after 10 days without results I went back and told them that I was unsatisfied with the results, I had used 35 units of Botox. What happened? I was told, because I was breastfeeding might have something to do with it. I told them, I think what happen is that your Botox is highly diluted.

Patty advise me, she will give me couple of units from their staff used, so I wouldn't have to pay for it again.

Couple of weeks later, I started to feel robbed, anger, and confused that I paid for 35 units of Botox, and still not results. I couldn't Believed it!!

I went back and showed the RN my face with no results once again. This time they tried to charged me more money. I told them I don't think I should have to paid for it again. She got mad and told Patty, "Apply only two units and that's it"

I waited again for couple more weeks and not results at all, by then I gave up. I told my friends about what happened to me at the Laser Center and they told me to filed a complain. Which I did.

This a matter of principle, on Nov. 19th went back to LCM and tried to talk to them but not luck! they told me to called the next following week. On Nov. 28th I spoke on the phone to the Office Manager, Karen Ogg. I told her that I'm an anhappy patient, very unsatisfied with their Botox results, She told me that she will get back to me.

She left me a massage that she was sorry that it didn't worked out for me unfortunately, it has been over a month since my first visit and there is nothing that LCM could do for me. No Remarks..?

Jenny

Mill Valley, California

U.S.A.


3 Updates & Rebuttals

Jack

USA
Get real botox treatment

#2Consumer Suggestion

Mon, September 28, 2009

I came across this report while searching for a reputable place in Marin county for Botox and I am glad I saw this. It sounds like this kind of thing happens in the industry; the diluting of treatment.

Still looking, I chose to look on Yelp and found this link, http://www.yelp.com/biz/luminous-skincare-and-medspa-novato

The commenter mentions that some companies dilute Botox.

Good luck with getting that Botox working.


Ellen

San Rafael,
California,
U.S.A.
My experience has been very different

#3Consumer Comment

Thu, June 04, 2009

I came across this report and was upset by this person's attack of the laser center of marin. I have been a patient there for years and have been extremely happy with my botox results as well as with the laser procedures i have done there. The staff have always been very professional and Karen is just an angel. As I read this posting, it is obvious to me she is a very unhappy person and perhaps instead of botox she should be investing in counseling.


Kate

Tiburon,
California,
U.S.A.
Pregnant women should not have Botox

#4Consumer Comment

Fri, February 13, 2009

I am shocked that this place would even suggest -- not to mention treat -- a pregnant woman with Botox. I went to the other place in town center, the new skin clinic where the doctor told me to come back AFTER I had delivered and AFTER I had finished breast feeding. I doubt that a REAL doctor would ever treat a pregnant woman with botox.

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