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  • Report:  #236554

Complaint Review: The Learning Annex (collecting For) Scott Estill's Tax Strategies And Solutions Inc. - New York New York

Reported By:
- Los Angeles, California,
Submitted:
Updated:

The Learning Annex (collecting For) Scott Estill's Tax Strategies And Solutions Inc.
48 West 37th Street, 7th Floor New York, 10018 New York, U.S.A.
Phone:
212-371-0280
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
First, for class action purposes around the country, anyone who purchased the Scott Estill's 2006 Edition of the "Tax Secrets of the Millionaires" is in the same position I am.

For lawyers, multiply $1395.36 for the program times how many people in all the EXPOS that James Patrick or Scott Estill's group performed at and this probably wasn't the first year they used old materials passing them off as new, so you might have a good couple of hundred maybe thousands of people at least.

I bought it thinking it contained 2006 information only to find out it did not. They were careless and negligent in their duty to their clients, passing off old materials and they knew it.

At the 2006 Anaheim EXPO Patrick James stood on stage touting how Scott Estill, an ex IRS Senior Tax Attorney was going to give you the LATEST and most Up To Date Tax Products and Informtaion. What separated him was his background and that his information would be the most up to date since he was an ex IRS man. But you only had the next 20 minutes to run up to the people at the booths to get the packages.

What you ended up with was a new coverpage placed on top of the folder with pages leftover from 2005/2004 (examples inside include old tax laws such as the extension laws that had already changed and yet his packet does not show that!) I have other examples.

The CD Audio programs that you get are supposed to be from 2006 year as well but are from 2003 and are even stamped 2003 on them. They are barely audible half the time and come from a class that Scott Estill held and the information on those are certainly not recent as stated in the EXPO to be the Latest Tax Secrets & Strategies.

They are selling you on it being up to date and because Mr. Estill was an IRS Tax Attorney, he has the most up to date information. It's just a big rip off.

As an Attorney & an Accountant, you would expect nothing less than acting in a lawful and precise manner, of which I do not believe they are here. I gave Mr. Estill's office the opportunity to make this right and was told I would have to go through the Learning Annex.

Although Joe, the manager for Scott Estill's office told me specifically that I was correct that the information was old and that they were, in fact, getting ready to update it, he could not refund my money.

He also told me that everything I was stating and the examples I gave him were correct as to my findings in the dispute.

Joe offered to send me the new stuff when they were done and it came out. I felt that I already questioned their integrity passing off old information as if it were new to unsuspecting people paying large sums of money. They were selling to hundreds of people across the country. They called me later that week to sell me over the phone on a program of which I flatly turned down.

I contacted the Learning Annex through the only number on their forms and it turned out to be a fax number. I disputed this through my credit card company but lost due to the Learning Annex's ability to play their knowledge of the cancel policy.

It appears their cancel policy is a document that is attached on all four edges of the back of the sales contract but you wouldn't know to look for it because it is cleverly hidden print side down.

I have a 12 page document I would be happy to send to anyone interested with other information that I faxed to dispute this. I was turned down because the 3 day cancel policy expired, not because any of my dispute was incorrect.

When you are at a weekend EXPO and you purchase several programs and return home, you don't get the opportunity to go through all the hundreds of pages and CD's within the 3 business days that the Learning Annex gives you and they know it.

If they really wanted happy customers, they would not conceal their cancel policy on the back, print side down. They would have contact phone numbers instead of just a fax number.

William Zanker, if you really care about how people feel about your company that you built and you care about the integrity of the company, I suggest you remedy this and return my money as Mr. Estill's office stated only the Learning Annex could do that.

I trusted you with the people you brought into the EXPO, I paid my hard earned money and spent all 3 days making your event successful. You contact me via my email to come to all your sales promotions, you can contact me to clean up something I trusted you on.

Thank you for this forum.

Robin

Los Angeles, California
U.S.A.


6 Updates & Rebuttals

Simon

New York,
New York,
U.S.A.
THE LEARNING ANNEX IS GLAD WE COULD RESOLVE THIS STUDENT'S CONCERN

#2UPDATE Employee

Wed, May 09, 2007

The author assures us that at the time of this student's purchase, the materials were up to date, and that he constantly revises his materials. The most important thing, however, is to ensure that we have a satisfied student. We are happy that we were able to resolve this student's concern. We have been in business for over twenty years teaching our students how to better themselves and we want only satisfied learners.


Syndi

Sherman Oaks,
California,
U.S.A.
Scott Estill's Tax Strategies & Learning Annex

#3Author of original report

Sun, April 01, 2007

I am updating this because I gave my word that I would. This issue has been closed due to the Learning Annex refunding 100% of my money. As for their 'Money Back Guarantee to their Real Estate & Wealth Expo with No Questions Asked', I never knew it existed as it isn't written anywhere. Why then do they need a "3-day cancel policy' in BOLD on the front of the contract? Just wondering. As I said, I am doing this because the Learning Annex took care of me and failrly quikly I might add. I do believe it is because I went the extra length of taking them to task on this site. It is this site in particular that I need to thank because without them, I do not believe the Learning Annex would have given me my money back. I did send all the original and same documentation through my credit card company with the identical explanation to the Learning Annex's New York office and it was rejected. So if they have this "Money Back Guarantee - No Questions asked" policy, where was it then, is it a new policy? As for Scott Estill claiming his information is up to date, I don't make high end 6 figures a year because I can't get my facts straight. I have the actual documents and I know the tax laws, it's easy enough to look up on IRS.gov. Remember, I do have the proof. I do appreciate the refund Simon. Now that I know The Learning Annex has this Money Back Guarantee, I will definitely reconsider other opportunities . . . since I printed the page that states it. I still think there are good opportunities with the Learning Annex as I have been going there since the 80's, but I do believe you need to be on top of the people who teach there. I believe these guys were sloppy in their materials and you shouldn't defend that, that hurts your reputation. Thanks for the refund.


Simon

New York,
New York,
U.S.A.
The Learning Annex Would Like To Resolve This Customer's Concern

#4UPDATE Employee

Thu, March 01, 2007

100's of our students have used this product and have saved thousands on their taxes. The author assures us that at the time of this customer's purchase, the materials were up to date, and that he always updates his materials. Our 3-day cancel policy is in BOLD print on the front of the contract, and uses the exact wording required by the Federal Trade Commission. But we only want satisfied students. We have been in business since 1980 and have taught hundreds of thousands of students, if not millions, successfully. We offer a money back guarantee to our Real Estate and Wealth Expos with no questions asked. We can't identify this student from this posting, so if he/she simply contacts Simon at [email protected], we will process a 100% refund.


Simon

New York,
New York,
U.S.A.
The Learning Annex Would Like To Resolve This Customer's Concern

#5UPDATE Employee

Thu, March 01, 2007

100's of our students have used this product and have saved thousands on their taxes. The author assures us that at the time of this customer's purchase, the materials were up to date, and that he always updates his materials. Our 3-day cancel policy is in BOLD print on the front of the contract, and uses the exact wording required by the Federal Trade Commission. But we only want satisfied students. We have been in business since 1980 and have taught hundreds of thousands of students, if not millions, successfully. We offer a money back guarantee to our Real Estate and Wealth Expos with no questions asked. We can't identify this student from this posting, so if he/she simply contacts Simon at [email protected], we will process a 100% refund.


Simon

New York,
New York,
U.S.A.
The Learning Annex Would Like To Resolve This Customer's Concern

#6UPDATE Employee

Thu, March 01, 2007

100's of our students have used this product and have saved thousands on their taxes. The author assures us that at the time of this customer's purchase, the materials were up to date, and that he always updates his materials. Our 3-day cancel policy is in BOLD print on the front of the contract, and uses the exact wording required by the Federal Trade Commission. But we only want satisfied students. We have been in business since 1980 and have taught hundreds of thousands of students, if not millions, successfully. We offer a money back guarantee to our Real Estate and Wealth Expos with no questions asked. We can't identify this student from this posting, so if he/she simply contacts Simon at [email protected], we will process a 100% refund.


Simon

New York,
New York,
U.S.A.
The Learning Annex Would Like To Resolve This Customer's Concern

#7UPDATE Employee

Thu, March 01, 2007

100's of our students have used this product and have saved thousands on their taxes. The author assures us that at the time of this customer's purchase, the materials were up to date, and that he always updates his materials. Our 3-day cancel policy is in BOLD print on the front of the contract, and uses the exact wording required by the Federal Trade Commission. But we only want satisfied students. We have been in business since 1980 and have taught hundreds of thousands of students, if not millions, successfully. We offer a money back guarantee to our Real Estate and Wealth Expos with no questions asked. We can't identify this student from this posting, so if he/she simply contacts Simon at [email protected], we will process a 100% refund.

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