Rippedoffbymrvgrp
Naperville,#2Author of original report
Fri, February 22, 2008
Well.. now I know how to get ahold of the people at "The Marvin Group".. because apparently phone calls don't seem to work.. Mr. Farmer did exactly what anyone else would do if presented with a complaint about his company.. respond... and I commend him with that much, at least. What he fails to realize, however, is not the fact that my business did not sell.. but the fact that I was LIED TO, and MISLED the entire time... THAT'S ALL. When Mr. Farmer's rep ("Art": (630) 779-5355, and (630)443-6390) came to my restaurant, he informed me that they deal with restaurant owners "all of the time" and buyers understand that tax returns may not be 100% indicative of sales. In fact, "Art" spent a full day with me at my restaurant, even going on deliveries to see the type of sales we did! He was very impressed at our counter business, and our catering business. At this point in time, "Art" said he could sell my business for $900,000... and many of the buyers that The Marving Group dealt witha finalize their deals with a "briefcase full of money." ... why I didn't see through this scan at this time is a testament to my being naive... and I have only myself to blaim. I asked Art this question: Why would someone pay $900,000 for a restaurant that only cost me $250,000 to build in the first place?... he responded, "..because of the tremendous revenue you are generating here.. it's not the building/equipment someone is buying, but the cash flow!" NEVER ONCE DID "ART" OR TOMMY FARMER TELL ME THAT MY FINANCIAL STATEMENTS AND TAX RETURNS WOULD MAKE IT DIFFICULT TO SELL THE BUSINESS. <-- PLEASE READ AGAIN. On the contrary, anyone looking for a pizzeria business knows how the system works, and it wouldn't be a problem to sell my place. I was sold! THESE GUYS WERE GREAT. HOW LUCKY I WAS TO FIND THEM! What was the result?. other then me paying the $3500 "evaulation"?.. nothing.. exactly nothing... When seeing the preliminary numbers on the business, Mr. Farmer, why did you or Art not voice any concerns? Why in fact did you tell me that my OWN concerns were not to be worried about?.. Why?.. because YOU BOTH TOLD ME ANYONE WHO WOULD BE INTERESTED IN BUYING THE BUSINESS WOULD COME TO MY RESTAURANT AND SPEND AT LEAST A MONTH THERE TO SEE HOW THE PLACE WORKS, AND THE REVENUE IT GENERATED. My financials were NOT the problem, I was told.. because the Marvin Group had SO many buyers just beating their doors down looking for a place like mine!! You see, Mr. Farmer, it's not that I lost $3500 to you and your fellow scam ARTists.. THAT'S NOT WHAT BOTHERS ME. In fact, I lost $20,000 in Lucent Technologies stock a few years back.. but that's the way it goes, you know?.. What bothers me, sir.. is that you DECEIVED me.. you LIED to me.. and you and your cohorts cannot be allowed to continue to rip small business owners off. Also, don't instruct your reps to direct your clients to file fraudulent amended IRS reports to make it look like their businesses are generating more income than they actually are... THAT IS FRAUD, SIR. I also noticed you did not respond to the part of my letter which stated your rep was going to refund "half" of my investment.. THANKS. If you are such an outstanding company, as you say.. and have so many accolades to back up your claim, then continue taking the moral high road, Mr. Farmer.. and DO THE RIGHT THING. REFUND MY MONEY.. After all, you don't need $3500, do you??.. You are SO successful at what you do that you have trouble counting your money at night there's so much of it... GIVE ME A BREAK. The bottom line is that I have NO MOTIVATION TO LIE ABOUT WHAT HAPPENED TO ME. PERIOD. It's not like I was presented with 20 offers that I rejected.. then Mr. Farmer could say I was being unreasonable. Jesus, I WASN'T EVEN PRESENTED WITH ONE PHONE CALL OR VISIT FROM ANY OF THE "100s" OF BUYERS IN THE MARVIN GROUP DATABASE. NOT ONE.. NOT ONE.. NOT ONE.. NOT ONE.. The kicker is being told that I would receive a refund of HALF my investment.. not exactly what I was looking for, but like I said before, half is better than nothing, right?.. Because right now, I gave some complete stranger and the company he works for $3500, and received NOTHING in return of any value... just a bogus "valuation" that wasn't worth the paper it was written on. I WILL CONTINUE TO TELL THE TRUTH ABOUT THE MARVIN GROUP. IF ANYONE IS INTERESTED IN SEEING MY CONTRACT WITH THE MARVING GROUP, ALONG WITH THE RUDE LETTER FROM TOMMY FARMER, I CAN BE REACHED DIRECTLY ON MY CELLULAR PHONE AT (630)-802-6100. My parents taught me when growing up, that whenever you have a dispute with a friend or associate, try to look at the other person's position (it's called "empathy") and see if what they are saying makes any sense.. if so, then maybe a resolution can be reached. The problem here gentlemen, is that when I try to put myself in your shoes, I have a very difficult time justifying your actions. (hmm.. receive money, tell client you can sell his business, tell client you have "buyers ready now" to buy his business, AND THEN NOT PRODUCE A SINGLE RESULT)... It's kind of hard to say, "you know, Tommy.. you're right, I'm wrong.. it's perfectly acceptable to hand over thousands of dollars and not expect ANY RESULTS".. wow.. am I crazy for thinking this????... Mr. Farmer and Art... take a business ethics course in your spare time.. it might come in handy some day... or better yet, I'll send my parents over to your corporate office in Alpharetta, or over to Art's house in Wasco, IL.. they'll give you a 1 day course in honest business dealings. .. DO THE RIGHT THING. "Caveat Emptor" everybody, on these guys.. Joe 630-802-6100
Themarvingroupllc
Alpharetta,#3REBUTTAL Owner of company
Thu, February 21, 2008
As president and founder of The Marvin Group, I was dismayed to discover this post from a former customer outlining our alleged business practices. His accusations are false and without merit. I'd like to take a few moments to personally set the record straight. The Marvin Group is a reputable and ethical business brokerage dedicated to helping all of our clients sell their businesses. We collect up-front service fees to list our client businesses, prepare professional marketing documentation and confidentially negotiate buyer inquiries. We also help clients locate buyers and help them navigate the complex process of closing a business transaction. We've been in business for six years and have satisfied clients across the East Coast and Midwest. Here are a few points to consider when evaluating the claims made in this post: The post asserts that we make [our] money only on the valuation. [We] do not sell businesses. This could not be any further from the truth. While it is true that we collect up-front retainers to cover marketing costs (a common practice in the business brokerage industry), we earn a sizeable percentage of our income from commissions collected when a client's business sells. In fact, we have sold many businesses including a $9,000,000 transaction last December. We pride ourselves on our ability to find buyers for our clients. It is true that we were unable to find a buyer for this client's business. The reasons were very simple. First, he grossly overestimated the value of his equipment and build-out. Second, he would not give us proper documentation regarding the income of the business since a large portion of this income was unreported cash and two sets of books were kept. No prudent buyer would invest in a business that could not document its income The fee we charged this client was $3,000 (not $3,500 as he stated) and was clearly indicated as non-refundable in the service agreement he understood and signed. Every business has disgruntled customers; it's part of doing business. However, we're proud to say that before this incident we've only had one client (out of over 1,200) who registered a complaint with the Better Business Bureau. This complaint was immediately resolved. For more information, feel free to check out our company profile at www.atlanta.bbb.org. If you're considering doing business with The Marvin Group, please don't let this misguided attempt at consumer education be your only source of information. We have documented evidence supporting every claim we have made in this rebuttal and would be happy to share it with you. Feel free to contact me personally via email ([email protected]) or via telephone at 770-886-5100. Thank you for taking the time to hear both sides of the story. Tommy Farmer President, The Marvin Group LLC