- Report: #710480
Complaint Review: The Neat Company - Philadelphia Pennsylvania
Reported By:
Cathy -
28079, North Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
The Neat Company
401 Market Street, Suite 120 Philadelphia, 19104 Pennsylvania, United States of America
Phone:
8666328732
Web:
www.neatco.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
The Neat Company no costumer service, refuse to reply to multiple request for assistance. Philadelphia, Pennsylvania
After purchasing the Neatreceipts scanner, I used it for 2 weeks. After this the scanner would no longer scan receipts. The company was contacted by e-mail and by telephone. When I finally reached a customer service representative, they read from a list of common complaints, all of which did not apply. To that point there was no further communication,
even after multiple attempts for a period of three months.
This product is great for the very short period of time it works, however with the lack of customer service or even the ability to receive a replacement or refund, it is not worth the money paid for.
even after multiple attempts for a period of three months.
This product is great for the very short period of time it works, however with the lack of customer service or even the ability to receive a replacement or refund, it is not worth the money paid for.
