- Report: #993475
Complaint Review: The Place Furniture Galleries - Farmingdale New York
Reported By:
Tina -
Beaumont, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
The Place Furniture Galleries
1640 Broad Hollow Rd Farmingdale, 11735 New York, United States of America
Phone:
631-843-9393, x1161
Web:
www.theplacefurnituregalleries.com
Categories:
Business Rating:
(0)
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The Place Furniture Galleries Stole my money Farmingdale, New York
Report Attachments
Sunday, Nov. 11, 2012 @1:19pm I placed an order the The Place Furniture Galleries for the Madison Office Wall with Peninsula Desk. Sku #4455. Total price $2,399.00 - discount $239.90 + shipping & handling $200.00 = Grand Total $2,359.10. This amount was deducted from my bank account immediately (via Visa), posted on my bank statement on Nov. 12th.
Order #100014892
Transaction ID: 4778099645
Just noticed on one email that the subject line says: The Furniture Plaza 1700 LLC
I also noticed I got an order confirmation email from Martin Reguriro, email [email protected]
I called November 15, 2012 and cancelled my order via phone. I was told it would take 4-6 weeks to issue a refund. I asked for a confirmation email, which I never received.
On Nov. 16, 2012 I sent two (2) emails, requesting cancellation confirmation. No response, of course.
Dec. 13, 2012 - called and left voice mails; never get a live person.
Dec. 14, 2012 - Sent another email; of course, no response.
Jan. 4, 2013 - Sent another email; of course, no reponse.
Jan. 8, 2013 - Called (631)843-9393 - got a rude person who wouldn't answer my questions. She told me she wasn't going to argue with me on the phone that I need to call (516)507-4309 or (516)507-7874, which I did. I called both and of course I had to leave a voice mail. I told her it would do no good to call these numbers because I would have to leave a voice mail and no one would ever call me back. I even asked her if this is a legitimate company and she wouldn't answer my question.
Just sent another email straight to Martin Reguriro, but I don't expect to ever hear back from him
I hope someone can help get my money back.
Order #100014892
Transaction ID: 4778099645
Just noticed on one email that the subject line says: The Furniture Plaza 1700 LLC
I also noticed I got an order confirmation email from Martin Reguriro, email [email protected]
I called November 15, 2012 and cancelled my order via phone. I was told it would take 4-6 weeks to issue a refund. I asked for a confirmation email, which I never received.
On Nov. 16, 2012 I sent two (2) emails, requesting cancellation confirmation. No response, of course.
Dec. 13, 2012 - called and left voice mails; never get a live person.
Dec. 14, 2012 - Sent another email; of course, no response.
Jan. 4, 2013 - Sent another email; of course, no reponse.
Jan. 8, 2013 - Called (631)843-9393 - got a rude person who wouldn't answer my questions. She told me she wasn't going to argue with me on the phone that I need to call (516)507-4309 or (516)507-7874, which I did. I called both and of course I had to leave a voice mail. I told her it would do no good to call these numbers because I would have to leave a voice mail and no one would ever call me back. I even asked her if this is a legitimate company and she wouldn't answer my question.
Just sent another email straight to Martin Reguriro, but I don't expect to ever hear back from him
I hope someone can help get my money back.
