Shatorrie
Naples,#2Consumer Suggestion
Fri, July 14, 2006
After calling there everyday asking when it will be processed, filing complaints with everyone that I could think of from the BBB in Az. to the FTC to the Attorney General in Arizona & Florida, as per my lawyers recommendation.. I finally received my refund today. Erica called me and left a message telling me that they processed my refund and if I had any questions or concerns to give them a call. My only concern is them taking other people for a ride. My only question is when are they closing up shop? I got my refund and that is all I wanted. Like I said don't get involved with these people unless you have money to waste!!!
Shatorrie
naples,#3Author of original report
Sat, July 01, 2006
I have been waiting since my last update and still no refund. I decided that I would call today and find out what BS story they would give me today. I called and spoke with Erica who told me that they process refunds in the middle of the month and that was when my refund was setup to be processed. She said that it may have already been processed but hasn't shown up on my statement as of yet. She then said that she was going to submit the refund to the service manager, so that it can be handled immediately if it hasn't been already. From what I have read on other reports she isn't to be trusted either. I have contacted my attorney general to file a complaint, they said that there are several other complaints as well on the same people. I also filed a complaint with the FTC, and tried to find out if there were any complaints with the arizona attorney general, they cannot give out any of that information though. I have now moved on the IYCC, division of consumer services, and my local news station to get the word out on these crooks on local level. Next stop my lawyers office.
Shatorrie
naples,#4Author of original report
Fri, June 16, 2006
I called the customer service number for this company and got erica who transferred me to "Roy Smith". I told him that I wanted my money back and that this is whole thing is absurd. I told him that I was under the understanding that I had up until the end of the sixth month to cancel to which he stated that I am bound by a contract that states I have to "give the business a try for six months before I can recieve a refund for anything". I told him that I wanted to speak to his supervisor, to which he replied "that is not going to happen" I asked him who his superior was and he stated that whenever I call they are just going to send me to him anyways so I will have to deal with him. I then asked him what the name of the owner of the company was, he said Michael Longoria. I asked if I could speak with him and he said flat out "no" I asked again to speak with this person and he again told me "no". I looked over some other rip off reports for this company on this site and found that there was an extension listed for an Edward Longoria, and an Amber Halverson. I called the customer service number 800-226-3150 and spoke to Erica again and asked for Michael Longoria, Edward Longoria, or Amber Halverson and cited thier respective extensions. I was placed on hold and a minute later Roy Smith was back on the phone with me telling me that my speaking with Mr. Longoria was not going to happen. He then stated that he is not here to argue with me, and that he is there to help me out. I told him that he obviously was not in the business of helping people out because he would not refund my money. He then tried to offer me additional services stating that the advertising was completely optional and that Rebecca was paid to get as much advertising for the sites as possible but I in no way had to take the services. I told him that THAT was not communicated with me in the first place, and I do not want any part of this piece of crap business any longer. He then stated that "you wanted to get in on this business to make money didn't you? So just wait it out." I replied that I don't know what I have gotten myself tangled up in but I will surely advise my attoney of all of this information, and that I regret the day I even answered the stupid phone in the first place! He then stated "I'll tell you what I will go ahead and refund your money for you ok?" I stated that's all I want and he told me to "look for it on my next statement" If this money is not returned to me in as quick a manner as they took it out, my attorney will be taking action and I hope that they all GO DOWN. A word to the wise try not to get involved with these people and if you already have been "taken" by them by all means DO NOT SIGN ANYTHING that has to do with these people!!!!!!!