I ordered a 2 in 1 hair straightener/curler from a link on facebook. Paid for it, got a confirmation email amf everything. This email had no tracking number so I requested one via email. It came back saying failure to send to that address. I then went on the website and went into where it says to contact them and tried to contact them several times and still have had no response. I ordered the item on the 26th of September and heard nothing since my confirmation email. I was nice at first and the rude and then threatening amd still nothing. I am not sure where to go from here to get my money back...