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The Scooter Store Poor Service, Extremely long service waiting, substandered wheelchair parts. Philidelphia Pennsylvania
I received a wheelchair from the "Scooter Store" and have had it repaired more than 7 times in the last 3 1/2 years. The batteries last only a few months then have to be replaced and it takes as long as 3 weeks to get something done. When you depend on the wheelchair to get around that's a long time.
The seat has broke 3 times and had to be replaced. They just put a new seat on and it is as hard a rock and they didn't even adjust the arm controls or the foot rest so I can't even touch it. I will not get another wheelchair from then after my 5 years are up (that's how long Medicare makes you wait for another one).
I DO NOT blame the mechanics that do the work but the person/persons who setup the repair work as they tell the mechanics what can and cannot be done and they have to go by that work order.