- Report: #1380155
Complaint Review: The Ticket Clinic / Ted Hollander - Internet
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Author Confirmed
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The Ticket Clinic / Ted Hollander
Internet, USA
Phone:
800-248-2846
Web:
https://www.theticketclinic.com/blog/tag/ted-hollander
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The Ticket Clinic / Ted Hollander Jean Rodriguez / Asst. Regional Mgr Took my payment, did not go to court, never notified me, lied about it! That's Ticket Clinic for you! Be aware! Palm Beach Region / Florida Internet
Ticket Clininc took my payment, did not go to court, never notified me, lied about it! That's Ticket Clinic for you! Be aware!
On 5/19/17 I hired Ticket Clinic online to represent me in a simple traffic ticket case, received a receipt via email and never heard from them after that. After over a month on 6/20/17 I suddenly remembered that I should have gotten a notification from the attorney (Ted Hollander) and I didn't, so I went online to see the Palm Brach County Clerk of Court records to see what the status is, and I was amazed to see they put a late fee on my ticket cost and I was in jeopardy to get mu license SUSPENDED? I'm like what??? So I called Ticket Clinic immediately and I was told they voided the payment transaction the very same day I paid it, because according to their record I am a problem client from a prior case in 2012??? What? When? How? I do not remember any incident with any Ticket Clinic. Regardless, I said who did you notify of this? I got no email, no voice mail... the "regional director" Jean Rodriguez said they were not able to reach me on the phone... what? This is 2017, they could have texted me, emailed me, leave a voice mail... Then she said they emaied me... I said send me the original email you sent me. She emailed me an internal transaction information, showing the original payment voided. That was their proof of notifying me that they did not take my case. There was no email no proof of any kind of notification as to Ticket Clinic deciding not to take my case for what ever reason. I ended up paying late fee and now I gained points against my traffic record I normally would not have. What a shitty service, how irresponsible and careless of them. I will never ever hire The Ticket Clinic again and would recommend you do the same.
