another victim
everytown,#2Consumer Comment
Sat, May 12, 2012
File a report with the Utah Division of Consumer Protection. Of all the State and Federal Agencies, they seem to have the most teeth.
http://consumerprotection.utah.gov/
Talk to your credit card company again as well and explain the whole situation, if you haven't already. And note the specific names and contact numbers on your bills. If you can't reach anyone at any of those phone numbers, let your credit card know that the company is fraudulent. (We ended up with one from AZ, that would just ring & ring and no one would ever answer, not even an answering machine. We couldn't even find an address for the company, let alone a BBB Review. So our credit card reversed the charges and put a fraud alert on that number!) Otherwise, your cc might do a temporary reversal of the charges, and then the company will have so many days to resubmit the charges. And they will!! Then it's up to your cc company to decide if they will continue to work with you or allow the charges to stand.
Remember that whatever you write, will be forwarded to the company for their rebuttal. So be as detailed as you can inc. names, dates, and phone numbers. And be prepared for them to come back at you with a full assault. If they've threaten or bullied you in any way, be sure to include that in your complaint with the Utah DCP and also file with the FTC. They're all TELEMARKETERS, and most of them won't back down or take NO for an answer. Some can become downright gonzillas. But the more complaints they receive, the better the chances that their KARMA will finally catch up with them.