- Report: #1514580
Complaint Review: thefragrancia - Laguna Beach California
-
Author Confirmed
Why?
thefragrancia
1968 S Coast Hwy Laguna Beach, 92651 California, United States
Web:
https://thefragrancia.com/
Categories:
Business Rating:
(3)
Tell us has your experience with this business or person been good?
thefragrancia.com CVG Ricky Additional address: 7541 Pingue Drive Columbus OH 43085 They sold me counterfeit cologne Laguna Beach California
They market fragrances online at a discounted price. The site looks legit. They provide a physical California address but no phone number.
I purchased mens cologne from their site and it took 3 weeks to receive. I didn't receive confirmation about the order until I inquired days later. Shortly afterwards I rec an email with tracking from Ohio (not CA) with a 3 week shipping time. I tried canceling the order because I felt uneasy due to certain red flags after the fact.
I received the fragrance almost a month later - odd packaging with a sticker from China. The box was fake (I have real creed aventus) - wrapped in cellophane
-smelled like crap
- counterfeit creed print and box
- no batch code or lot on bottle It was printed on the packaging to look like a sticker but it was actually printed
- cap was counterfeit
- it was a 4oz bottle. Creed makes a 3.3 fl oz
- sprayer was counterfeit.
the list goes on.
tried to contact fir a refund and no further response.
tried disputing with credit card but they want a letter from a company stating it is counterfeit.
Add site to browser and you see that Chinese letters show up in browser temporarily before landing on site. I should have known better but that's what I get for not buying from an authorized seller.
email from them:
10/26
"Hello There
Thank you for contacting us.I checked your package and happy to tell that there are no issues in the transist.Then you will receive your package within 7-10 business days.If not please contact me and I will issue you a full refund. Thank you."
3 Updates & Rebuttals
J
United StatesThe company gave me a full refund
#2Author of original report
Tue, December 21, 2021
***** The company provided a full refund of my money on 12/23 = 89.95 **** It took quite a bit of correspondence and time but they refunded my money. Still received no response but that’s ok. Thank you.
J
United StatesThefragrancia.com - multiple sites connected to same address
#3Author of original report
Tue, December 21, 2021
Watch out for thefragrancia.com selling counterfeit fragrances. There are also other sites connected to the same physical address in Laguna Beach CA. Those sites look similar (deeply discounted) higher end fragrances (eg., creed aventus). Listed for approx 89.95 when the bottle is typically 300.00+ usd.
Do your due diligence when thinking about buying from: thefragrancia.com But take note that the additinal sites below are located at the same address for thefragrancia.com. I’ve had no experience with the sites below. Buyer beware. thearomaking.com eserumshop.com
Report Attachments
J
United Statesthefragrancia.com
#4Author of original report
Tue, December 21, 2021
This company is a SCAM!!!!!!!! Counterfeit fragrances!!!!! I wish I could give a negative star review.
