This company claimed they are a reputable SEO company and showed some reference sites before i signed them up. The guy who I was working with (Ivan) was very friendly on skype at first, offered multiple SEO packages to choose from and promised top ranking on 5 of the keywords in 2 to 3 months. I paid him the advance of 800$ by paypal.
He was responding to my skype chats for the first one month. After that he stopped responding. There was no report or anything sent by him either. For some reason, he would not reply to any emails and i also realized (much later) he would not promise anything by email but type his responses in skype. About after 3 months he responded, he appologized he could not get back earlier and he wanted me to give him a month and promised results and he also promised to get back with a full report after. I waited for 45 days and messaged him again on skype and told him, i do not want to waste my time anymore and he should return the money. He became very rude, started saying things like "do whatever, i wont return the money". Worse, He started threatening to bring down my site ranking from google. Unbelievable.
Please stay away from this company www.theSERP.com and be careful when dealing with Bulgarian companies.
TheSERP
Alabama,#2REBUTTAL Owner of company
Fri, October 04, 2013
I am Stanislav Uzunchev, the CEO of TheSERP.
1) We have not ever had IVAN in the team.
2) Anyone can check skype theserp.com or any other contact form and see that response is immediate.
3) We dont have 800$ package?!
4) "do whatever, i wont return the money" LOL we have strct refund policy on the site which is 100% satisfaction guarantee, 60 days no questions refund.
I need hater to hate, so I can use your hate and turn it into my energy. I will outrank all your clients as it is now and no matter what lies you say you just can stop us!
Regards, TheSERP!