- Report: #1107024
Complaint Review: Thin Perfect Body - St. George Utah
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Author Not Confirmed
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Thin Perfect Body
912642 St. George, 84791 Utah, USA
Phone:
855-978-6683
Web:
thinperfectbody.com
Categories:
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Thin Perfect Body, Pure Garcinia Cambrogia, Nutrition hacked, scammed, ripped off St. George Utah
My friend has been using garcinia cambogia; recently she received an email (supposedly from her daughter but with no note - we think her daughter was hacked) forwarding information about garcinia cambogia. She showed me the website, which had an excerpt from the Dr. Oz show, offered 100 %Pure Garcinia Cambogia, and had a tab to receive a 10% discount on one bottle. I clicked the tab for one bottle. The next page had blanks for name, address, phone, etc. and a blank for your credit card number. After filling out that page, I expected a page to pop up where I could choose how many items and click "process order". Instead, the next page said "congratulations on your order", charged me $159.00, and signeed me up for a monthly membership at $9.49/month. I immediately called the number listed and asked why one bottle was $159.00. I was told I had ordered five bottles. I said I had clicked the box for one bottle at 10% off, and only wanted one bottle. I was told the order couldn't be changed, and that I couldn't send the product back once it arrived. I asked the rep to cancel the monthly menmbership. After more discussion, I was offered a 20% discount. The customer service rep could not tell me the brand name of the product. The next day I called customer service again and asked for a supervisor. The supervisor told me the brand was "Pure". She also reiterated that I could not return any of the bottles because I had accepted the 20% discount. Had I not done that, I could have returned them, she said. ( However, the first customer service rep did not tell me that, even when I asked about a return.) She said the website automatically checks five bottles and the user has to unclick that number if they want less. I told her I never saw that page. She insisted that if I put in my card number I had to see that page (later my friend went back to her emailed site - the credid card blank was on the first order page and there was no amount to unclick there). I subsequently called my credit card company to dispute the charge. I was told their hands were tied because Thin Perfect Body, Pure, or Nutrition's small print stated "no returns". So I was stuck with five bottles of a product which I am now not even sure is garcinia cambogia. It's been a week and I haven't seen the product or the 20% discount; I don't know if the monthly charge was really cancelled. The $159.00 showed up immediately, however, under the name Thin Perfect Body. Their email address goes to Nutrition and lists the brand name as Jupiter. If it looks and smells like a scam, it probably is. Buyer beware.
