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  • Report:  #1394209

Complaint Review: ThinPrint - Arvada Colorado

Reported By:
Ripped off Consumer - Phoenix, Arizona, USA
Submitted:
Updated:

ThinPrint
7600 Grandview Arvada, 80002 Colorado, USA
Phone:
3034871302
Web:
www.thinprint.com
Categories:
Tell us has your experience with this business or person been good? What's this?

One of the worst experience that I have ever had from a company that sells enterprise level software.  

From the purchasing to tech support to supervisor to activation the software.  The whole company is full of people that they lack training.  First I purchased the software from the agent didn't mention that there was a telephone support fee.. By the way the software is not cheap, 1000 bux a license.  

After I purchased the software I wanted to activated, well that didn't go well.  After spending half an hour with Ross the tech guy, he told me that the software has to be uninstalled and re-installed.  I may add that I am installing on a large company's network, so every time that they change something, I have to reboot my Terminal Server, which sux by itself.  I spoke with the manager Henning from the Tech Dept, and that didn't go well either.  

Anyways there are options for printing from the Terminal Server, I would recommend you stay the hell out of this company and their product.

http://www.offenderradar.com/details/CO/XX04477434/ROSS-EDWARD-MAURER

 

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